SERVPRO of Fort Collins in Fort Collins, Colorado 80524

SERVPRO of Fort Collins

308 N Link Ln, Fort Collins, CO 80524

4.6 (166 reviews)

Overview:
SERVPRO of Fort Collins is a water damage restoration service located in Fort Collins, Colorado. The company specializes in remediation and restoration services, especially in cases of water damage, mold issues, and related reconstruction projects.

Services Provided:
– Water damage restoration
– Mold remediation
– Reconstruction services
– Cleaning services

Hours of Operation:
Monday to Saturday 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (970) 493-6335
Website: https://www.servpro.com/locations/co/servpro-of-fort-collins?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Fort Collins has received a positive reception across various platforms with a rating of 4.6 stars based on 166 reviews.

Positive feedback highlights the team’s professionalism, thoroughness, and effective communication. Customers appreciate the high level of service, especially during stressful circumstances.

Examples of positive reviews include:
“Abel and Anthony were the 2 crew leaders for the project. They were professional, polite and knowledgeable.” – Wayne Crews
“Clint provided a thorough estimate and understood exactly what I needed… My home looks beautiful and better than it was before!” – Vicki Lynn

The negative feedback points to a lack of responsiveness and issues related to service quality since the company’s change in ownership.

Negative sentiments noted:
“This company changed hands about 2 years ago and it is a disaster. The company came out, did a bit of work, then left me with mold and damage…” – Ruth Tekell

Review Summary:
Positive Sentiments: Professionalism, thoroughness, good communication, efficiency, and excellent service quality.
Negative Sentiments: Issues with responsiveness, unresolved service quality complaints, and problems post-project.

Additional Ratings:
Google Reviews: 4.6 stars based on 166 reviews.

Total Lead Smart Rating: 7.5

Conclusion:
SERVPRO of Fort Collins is a compelling choice for those in need of water damage restoration and related services. With a solid reputation for professionalism and quality work, the business appears well-equipped to handle a range of remediation needs. However, potential customers should consider the negative feedback related to service responsiveness and management issues before making their decision.

Member Since August 2024

Listing Id 217572

Contact Info

308 N Link Ln, Fort Collins, CO 80524
(970) 493-6335
Lead Smart Rating :
7.5/10.0

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308 N Link Ln, Fort Collins, CO 80524

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Reviews

Lisa Teesdale

a month ago

The service techs were very thorough. Thabks

Wayne Crews

a month ago

Abel and Anthony were the 2 crew leaders for the project. They were professional, polite and knowledgeable.

Mark Backstrom

2 months ago

We had an unexpected mold problem in our closet. ServePro came out quickly and helped to fix the problem. Had a small hiccup, but was taken care of professionally and timely. We decided to redo the floors on the upper level in the process and the reconstruction team did a fantastic job on that as well. Clint was fantastic to work with from the start and Alex, Tim and Anthony helped get us through the end. Everything was very transparent every step of the way. We’ve had to use ServePro for remediation twice now and both times we end the project knowing why we’ve used them and no one else.

Vicki Lynn

3 months ago

I highly recommend this business! Brett and Clint are terrific. They are friendly, professional, prompt, efficient, timely, detail oriented. They both understood my concerns and went above and beyond in their communication. My job was a result of a damage claim. Brett and the ServPro crew attempted a clean up however damage was too great and reconstruction was determined to be necessary. There was no question that I wanted to contract them to handle my claim. Clint provided a thorough estimate and understood exactly what I needed and how insurance worked. When I contracted them to do my job they were able to work me into their schedule quickly and Clint collaborated with my contracted Landscaping service and saw to it that my reconstruction was handled in collaboration with them effortlessly. In a very stressful time, I felt taken care of. Clint had a contractor paint my home, deck and pergola and Servpo cleaned my carpets. My home looks beautiful and Better than it was before! I appreciate Clint and his personal attention and tremendously helpful communication. Every employee of the Servpro cleaning team were great, consciences and communicated well! They did exactly as was asked and completed job to my deepest satisfaction. Great Company. Thank you ALL!

Ruth Tekell

3 months ago

This company changed hands about 2 years ago and it is a disaster. The company came out, did a bit of work, then left me with mold and damage and no one will respond when I call, leave messages and email.

Val Whiting

3 months ago

Tim and Dan are great call them again if anything

Jessie Flores

3 months ago

Great experience

Margaret Long

5 months ago

Carlos did a good job and has good people skills.

Col Polka

5 months ago

Carlos and Rob were very courteous and promt.

Gpc Gpc

5 months ago

“I recently had the pleasure of working with Anthony from Servpro, and I couldn’t be more impressed with the outstanding job he did. From the moment he arrived, his professionalism and friendliness were evident. Anthony not only completed the task efficiently but also maintained a high level of cleanliness throughout the entire process. It’s rare to find someone so dedicated and skilled in their work. I highly recommend Servpro and commend Anthony for his exceptional service!”