SERVPRO of Durango in Durango, Colorado 81303

SERVPRO of Durango

170 S Skylane Dr Bldg #2, Durango, CO 81303

4.9 (212 reviews)

Overview:
SERVPRO of Durango is a water damage restoration service located in Durango, Colorado. It specializes in handling various types of damage restoration, including water, fire, and smoke damage, and is known for its rapid response and professional service.

Services Provided:
– Water damage restoration
– Fire damage restoration
– Smoke damage restoration
– Emergency response services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (970) 259-6184
Website: https://www.servpro.com/locations/co/servpro-of-durango?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Durango has received positive reviews overall but also has some negative feedback:

Google Reviews: 4.9 stars based on 212 reviews.

Positive sentiment highlights include excellent crew professionalism, quick response time, and trustworthiness. Customers particularly mentioned the helpfulness of team members like Jacoby Beyale and Tyler Jackson.

Examples of positive reviews include:
“Excellent Crew and quick response time.” – me2by2me
“He was very knowledgeable… friendly.” – Cheryl Johns
“Got me all cleaned up and back home in a jiffy.” – Myiah Gilbert

On the downside, there was a mention of a negative experience with management, highlighting unprofessional behavior.

Negative sentiment indicated:
“Very unprofessional experience with the management team.” – Joshua Baumeister

Review Summary:
Positive Sentiments: Quick response, professional service, knowledgeable staff, trustworthiness.
Negative Sentiments: Management issues regarding professionalism and pressure tactics.

Additional Ratings:
BirdEye: 4.9 stars based on 212 reviews, supporting the overall customer satisfaction.
Total Lead Smart Rating: 8.2

Conclusion:
SERVPRO of Durango is a highly regarded option for water damage restoration services in Durango, CO, commended for its quick response and professionalism. However, potential clients should take note of the reported management issues to make an informed decision.

Member Since August 2024

Listing Id 216798

Contact Info

170 S Skylane Dr Bldg #2, Durango, CO 81303
(970) 259-6184
Lead Smart Rating :
8.2/10.0

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170 S Skylane Dr Bldg #2, Durango, CO 81303

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Reviews

Joshua Baumeister

a week ago

Very unprofessional experience with the management team. Was very rude and pushy. Threw away re usable materials, and pressured us into signing a contract. We will not be using them for any of our buildings in the future and I recommend that you do not either.

me2by2me

2 weeks ago

Servpro Durango has an Excellent Crew and quick response time. Jacoby Beyale was very professional and was available even after the job was complete. Thank you and Keep being Awesome!

Cheryl Johns

2 weeks ago

I’ve seen the ServPro van and truck around town (Durango), and can see that they are a chosen choice for water, fire, and smoke damage for our local Durango community. I had a nearby neighbor use ServPro for water damage and I met Jacolby Beyale who was on-site cleaning up and estimating the repairs. He was very knowledgeable in how to properly clean up the damage. He was friendly, and he provided me with his business card in case I would ever need it.

Ines Canelon

2 weeks ago

Thank you for the ServPro team coming out here late tonight. We appreciate it very much.

Linda Heman

2 weeks ago

I meet Jacolby in Macos, CO, spoke with him very fine young gentleman and he was driving the company truck. I got some very interesting informative information what the company does, a matter of fact they were working on a home down the street. I received a business from him. They seem a trustworthy company to do busy with.

Myiah Gilbert

2 weeks ago

Had a big mess that needed to be cleaned in a hurry and nobody better to call then Servpro, got me all cleaned up and back home in a jiffy and tyler was the worker on the job he was very polite and fast! thank you!

Breeana Altherr

2 weeks ago

Servpro responded faster than I thought they would! They did a great job and got me back in my home! Thank you

Maddie Kujawski

2 weeks ago

Tyler and Nick are both great at what they do!

devin young

2 weeks ago

tyler jackson what an amazing guy, hard worker and got right to the problem, sucked up all the water and made sure no mold would start growing. his buddy nick was great too very polite

Lauren Hoover

a month ago

Tyler and nick rock!! They do GREAT work 🙂