SERVPRO of Greater Boulder in Boulder, Colorado 80302

SERVPRO of Greater Boulder

831 Pearl St, Boulder, CO 80302

4.6 (95 reviews)

Overview:
SERVPRO of Greater Boulder, located at 831 Pearl St, Boulder, CO 80302, specializes in water damage restoration services. The company has garnered a positive reputation for its efficient and professional handling of water damage issues, providing prompt assistance to customers in need.

Services Provided:
– Water damage restoration
– Flood mitigation
– Mold remediation
– Professional cleaning services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (303) 494-2000
Website: https://www.servpro.com/locations/co/servpro-of-greater-boulder?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Greater Boulder has received a generally favorable rating of 4.6 stars based on 95 reviews across various platforms.

Positive feedback highlights the company’s prompt service, professionalism, and thorough communication during the restoration process. Customers have praised the efficiency and quality of the work performed, often mentioning specific crew members positively.

Examples of positive reviews include:
“Malissa was so nice and caring… they were such a pleasure to work with and I cannot recommend this group more!” – Jessica Rodriguez
“Very professional crew, they completed their work, cleaned up afterwards and left at 11am.” – Kathy Saye

However, there has been some negative feedback, particularly regarding communication issues and delays in callbacks.

Negative feedback sample:
“Waited 22 hours for a call back… called anyone else instead.” – Seth Ortega

Review Summary:
Positive Sentiments: Prompt service, professionalism, thoroughness, cleanliness, good communication.
Negative Sentiments: Issues with communication and delays in response times.

Additional Ratings:
BirdEye: 4.6 stars based on 95 reviews, reflecting strong customer satisfaction with quality service despite some issues.
Total Lead Smart Rating: 8.4

Conclusion:
SERVPRO of Greater Boulder is a reliable choice for water damage restoration services in Boulder, CO, especially noted for their professionalism and responsiveness. However, potential customers should be mindful of occasional communication issues that have been reported.

Member Since August 2024

Listing Id 213831

Contact Info

831 Pearl St, Boulder, CO 80302
(303) 494-2000
Lead Smart Rating :
8.4/10.0

Get A Quote Claim

Listing location

831 Pearl St, Boulder, CO 80302

Get Direction

Reviews

Heather Hymes

2 months ago

chris was great and prompt!! thanks!!

Jessica Rodriguez

2 months ago

Malissa and Jose (and his crew) were amazing! I’ve used Servpro in multi family real estate in the past and called Malissa on a Saturday at 9pm for my personal flooded basement. She was so nice and caring when she could have easily declined the call. She rushed to get me taken care of and Jose and his team were at my door within the hour! I didn’t catch the whole teams names, but Jose and two guys were so professional and polite. They taped up everything, cleared space and left my basement is the best possible condition! And they were so speedy, which was nice since it was so late. They came back to test moisture twice after before removing the machines so I knew it was ready! They were such a pleasure to work with and I cannot recommend this group more!

Richard Lutterman

2 months ago

This was the first time I’ve experienced having a pipe burst and getting the damage mitigated and subsequently repaired. The work was completed but communication was a little broken sometimes. I wasn’t sure what the steps were and what needed to happen along the way. The job was completed to my satisfaction.

Chris Kennedy

3 months ago

Adrian G & Martin came to my house to mitigate a flooded kitchen floor. They were on-time, professional and very respectful of my home. Great guys to work with!

Lindsey Dougherty

4 months ago

Adrian G. and his crew – Deiber, Randy and Yolberth were great – very helpful, professional and efficient (and very careful with my belongings). Thanks guys!

Seth Ortega

5 months ago

Waited 22 hours for a call back. Called someone else to fix the issue had the issuefixed within the 22 hours. Then called back to servpro to let them know I didn’t need a call back anymore and got attitude. Call anyone else instead. Hell use smoke signals, probably help you out as much.

Kathy Saye

6 months ago

Servpro crew arrived this morning promptly at 9am. Adrian, Armando, Wilmer all went to work right away with the demolition. Adrian explained the procedure that were scheduled to do. Very professional crew, they completed their work, cleaned up afterwards and left at 11am. I would highly recommend them anytime someone need this type of work done. Thanks to Fernando, Adrian, Armando & Wilmer. Kathy & Bert Saye

Robert

6 months ago

Aneliza, Randy, and Deiber did wonderful work on our mold problem that sprung on me. They analyzed, kept me updated, and cleared out everything in 2 days. They maintained cleanliness and were incredibly professional. Great work you all!

John Kruse

6 months ago

Martin’s crew was timely, professional, and thorough. Highly recommend them and Servpro.

Nancy

6 months ago

Excellent service! The employees were friendly, on time, efficient and explained clearly what they were doing to treated our flooded basement. We would highly recommend.