SERVPRO of Torrance

Allison K

2 weeks ago

I was researching restoration companies and Servpro in Torrance received great reviews! There are many other Servpro locations and I’m only writing this review for the Torrance location. Right from the start the communication was excellent. The work was completed in a professional way. I was helping manage the project remotely for my mom. Servpro was nice to me when I called and when my mom called. The water damage in the house happened while the roof was off being repaired and a rainstorm happened at that time. The walls needed to be opened up and dried out. There was also long-term mold damage from the leaking roof in one part of the house. Also, they replaced 4 sets of french doors and carpet. The entire project was completed to our satisfaction. The employees at Servpro made my mom feel safe while they were in her home. The employees treated her like they would treat their own mom. THANK YOU Servpro!!!!

richard

4 weeks ago

A pinhole link in the copper behind the wall in the kitchen started the whole mess. Our insurance company (AAA) jumped right on it and hooked us up with ServPro Torrance. Philana was our phone contact, and her sweet and caring demeanor was so helpful. She sent out Gustavo and Luis and they packed everything neatly and carefully into boxes and deposited them where we asked. They too seemed attuned to our angst with the undertaking of the destruction of our kitchen and upset in the rhythm of our lives. Not their first rodeo, but their care and concern was helpful. We met with Andy, the project manager many times as he monitored the progress of getting the water out of the walls. He too was careful and compassionate. It was a lengthy process, and messy, but they were very good and professional and helpful.

Gary Inouye

3 months ago

Very prompt, friendly service. They gave me a detailed information on what the job entailed. They were very careful in removing the washer and dryer. I was in contact with Servpro letting me know what was going on and the progress of the project. Servpro is a great company to deal with.

Nicole Ramos

6 months ago

Called Servpro of Torrance and spoke with Philana who was so helpful and empathetic. I called in a panic due to a water leak at my elderly parents home and she was patient with me and explained what I needed to do and what was going to happen next. She was able to get someone out there quick! Our technician Andy arrived and thoroughly inspected the area then got to work . Thank you both.

Rich Doherty

6 months ago

We recently had a major grey water drain piping leak that took out our down stairs family room and spare bedroom. Our insurance company sent out Servpro of Torrance and we are glad they did! They arranged for a temporary storage container in our driveway and then moved out all the furniture. They then moved in their water mitigation equipment. When the repairs were complete they came back and moved all the furniture back into the house. From start to finish, from the workers in the field to the entire office staff, Servpro was absolutely fantastic! You can feel confident that Servpro of Torrance will get the job done!

navid hashemi

8 months ago

I had a recent flood in my home caused by my upstairs neighbor. My entire unit was affected by nasty black water. I had never had water damage before so I didn’t have confidence that a company would be able to restore my home to its previous condition. I have to say, Servpro of Torrance changed that. The office staff was very knowledgeable about how things worked with my insurance and assisted me through the entire process. I received daily calls regarding scheduling and they were flexible with my work schedule. Extremely helpful ladies. The team that arrived at my home got right to it, they got up all the standing water, set up their drying equipment, removed the nasty drywall, and cleaned up everything very nicely. I hope I will never have to use their services again, but if I do, I will definitely be calling Servpro of Torrance for assistance. Great Job Servpro Team!! Thank you,

patricia rael

8 months ago

AMAZING!!!! Fast response team, Jennilyn was awesome helped me through insurance and everything. Sewage backup total disaster two bedrooms with floor damage! Willy was my technician sweet and professional, kept work area cleared..10 out of 10 recommend

Isaac Armendariz

a year ago

5 out of 5! I couldn’t recommend them more. Handled my mum’s house that filled with mold. Cleaned up fast

Sandy Irons

a year ago

Servpro of Torrance did a great job cleaning and repairing water damage caused by a leaking pipe from the tub in the unit upstairs. Everyone at Servpro, both those in the office and those who did the work in the field, were responsive, professional, polite, and kind. The work area was always kept clean and neat and the final product looks great. I highly recommend Servpro of Torrance!

Milt Irvine

a year ago

ServePro was recommended by a neighbor and did not disappoint. They came on time as scheduled. Service calls happened within hours of scheduling. Victor is friendly, caring snd knowledgeable. He came for all 3 service calls. It’s helpful and appreciated to have the same technician for all services. I would recommend them without reservation.