SERVPRO of Spring Valley/Jamul in Spring Valley, California 91977

SERVPRO of Spring Valley/Jamul

8810 Jamacha Blvd #315, Spring Valley, CA 91977

4.8 (55 reviews)

Overview:
SERVPRO of Spring Valley/Jamul is a professional water damage restoration service located in Spring Valley, CA. The company specializes in responding promptly to water damage incidents, providing restoration services while ensuring excellent communication with clients throughout the process.

Services Provided:
– Water damage restoration
– Drying and mitigation
– Restoration services
– Duct cleaning referrals

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (619) 600-5305
Website: https://www.servpro.com/locations/ca/servpro-of-spring-valley-jamul?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
Google Reviews: 4.8 stars based on 55 reviews.

Positive feedback emphasizes the professionalism, excellent communication, and efficiency of the team. Customers particularly commend the courteous staff and the company’s ability to make stressful situations more manageable.

Examples of positive reviews include:
“Alex and Jose did an amazing job! They were very professional and very courteous.” – Arturo
“They helped us through the process from insurance, drying, and restoration.” – Maria Victoria Ebeo
“Jose worked on my house after the storm flooded it… very polite, professional, and knowledgeable.” – Theresa White

Some customers noted minor issues, such as communication setbacks, but mentioned that the company addressed their concerns effectively.

Examples of negative reviews include:
“Not everything went according to plan, but Servpro listened to my grievances, and in the end made everything right.” – Miguel Cervantes

Review Summary:
Positive Sentiments: Professionalism, excellent communication, efficient service, courteous staff, ability to ease stress during restoration processes.
Negative Sentiments: Minor communication issues, but the company’s responsiveness mitigated concerns.

Additional Ratings:
Total Lead Smart Rating: 9.1/10
This rating reflects overall customer satisfaction and quality of services provided, with the high volume of positive feedback highlighting the effectiveness of their staff in handling challenging situations.

Conclusion:
SERVPRO of Spring Valley/Jamul is a highly rated choice for water damage restoration services in Spring Valley, CA, recognized for its professionalism and commitment to customer satisfaction. Potential clients can expect an efficient and supportive experience during their restoration process.

Member Since August 2024

Listing Id 228504

Contact Info

8810 Jamacha Blvd #315, Spring Valley, CA 91977
(619) 600-5305
Lead Smart Rating :
9.1/10.0

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Listing location

8810 Jamacha Blvd #315, Spring Valley, CA 91977

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Reviews

Arturo

a month ago

Alex and Jose did an amazing job ! They were very professional and very courteous. They explained thoroughly what they were doing. Excellent communication from them 2

Craige Walker

a month ago

Very professional company, called and had a couple questions regarding a previous water damage I had. The office admin was very helpful. If I need services in the future, I will be sure to call back.

Jeffery Zavala

a month ago

The whole crew was amazing! Our basement flooded and they did a great and professional job helping us with fixing all the water damage. Thank you so much to Servpro of Summit, Eagle

Maria Victoria Ebeo

a month ago

We had a water leaked 3months ago. SERVPRO recommended by our insurance to call. SERVPRO Spring Valley/ Jamul was the first one who answered our call and helped us right away. Jason’s team are friendly, good communicators and they work fast. Amanda and William made everything so fast and easy. They helped us through the process from insurance, drying/Mitigation and restoration. William was the first one to come out to check, did the drying, and called out Alex and Gerson to remove the wall and vanity. He made sure that everything was dry before calling Eloy to do the restoration. Eloy and his team Rey did a great job restoring our bathroom wall and vanity.We are happy with the outcome. They made this stressful experience less stressful for us. We definitely recommend them with our friends and contact them again if we need to.

Aica C

3 months ago

Alex and Gerson worked on our water damage at home due to a slab leak. They were very courteous and made sure that they worked efficiently and fast. They were very mindful about keeping the kids safe while they do their job. They were also very patient in explaining the process and in answering all my questions regarding the project. Amazing team! Kudos to William, Aiden and Amanda as well.

Theresa White

5 months ago

William and Jose are AMAZING!!!! They both communicated well with me and kept me in the loop of what was going on and what was being done. The price was definitely reasonable and the best I’ve seen. Jose worked on my house after the storm flooded it, and got through most of my bottom floor in just a few days by himself. He was very polite, professional, and knowledgeable and he kept the area where he was working very clean and tidy. If you have any remodeling, water damage, etc that needs to be done, I can’t recommend SERPRO enough!!! Especially William and Jose!!

Miguel Cervantes

6 months ago

Not everything went according to plan, but Servpro listened to my grievances, and in the end made everything right. It says a lot about a company that listens to the customer. I give much credit to Eloy, the project manager. He invested his own personal time to properly handle the project. Also, Eloy is very communicative, polite, and respectful. I recommend Servpro.

Tim Cox

7 months ago

Spoke to the office manager amanda and she referred me to a very good company that could clean my duct system. Kuddos to her!

Ashley Runningwolf

7 months ago

I spoke to Amanda in the office and she was very informative with duct cleaning that I needed in my house and she referred me to a really good company. They did a great job! I would refer Servpro to anyone who needed any restorations needs! It

Ashley Cressey

7 months ago

Servpro cleaned my carpets and did an amazing job. Would highly recommend. Thank you.