Millan’s Restoration | Water Damage Restoration

Overview:
Millan’s Restoration | Water Damage Restoration is a dedicated service provider located in Santa Ana, CA, specializing in water damage restoration. The company focuses on assisting both residential and commercial clients in restoring properties affected by water-related issues.

Services Provided:
– Water damage restoration
– Insurance claims assistance
– Water mitigation
– Advanced drying services

Hours of Operation:
Monday to Friday 8 AM to 6 PM

Contact Information:
Phone: (800) 844-5419
Website: https://millansrestoration.com/?utm_source=Google+business+profile&utm_medium=GMB+Santa+Ana&utm_campaign=Local+campaign

Customer Reviews and Sentiment:
Millan’s Restoration has garnered a mixed reception with a rating of 4.3 stars based on 12 reviews.

Positive feedback highlights the company’s excellent customer service and professional handling of water damage situations. Customers have commended their efficiency, effective communication, and quality of work.

Examples of positive reviews include:
“Great customer service!” – Paul Spencer
“She was an absolute pleasure to work with, as honest and trustworthy as they come.” – Stephen Levine

However, a significant complaint noted extended job completion times and issues related to billing and damaged belongings.

Negative sentiments include:
“Took them four plus months on a job they said would take only a month…” – jarod goff

Review Summary:
Positive Sentiments: Great customer service, effective communication, professional work, and efficient handling of water damage.
Negative Sentiments: Prolonged job completion times, billing issues, and poor communication regarding project delays.

Additional Ratings:
BirdEye: 4.3 stars based on 12 reviews, reflecting a similar trend of customer satisfaction accompanied by notable issues.
Total Lead Smart Rating: 6.5

Conclusion:
Millan’s Restoration | Water Damage Restoration seems to be a competent option for water damage restoration services in Santa Ana, CA. While they are praised for their customer service and effective solutions, potential clients should be wary of the mixed feedback concerning project timelines and customer complaints.