Overview:
Same Day Water Damage Restoration is a premier water damage restoration service located in San Diego, CA. They specialize in comprehensive restoration solutions, including leak resolution, content removal, and repairs, aimed at efficiently restoring properties affected by water damage.
Services Provided:
– Water damage restoration
– Leak detection and resolution
– Content removal
– Drying and dehumidification
– Repair and renovation services
Hours of Operation:
Monday to Saturday, 8 AM to 6 PM
Contact Information:
Phone: (858) 800-3225
Website: https://samedaydamagerestoration.com/?utm_source=GMB&utm_medium=local&utm_campaign=sandiego
Customer Reviews and Sentiment:
Same Day Water Damage Restoration has received generally positive reviews across various platforms:
Google Reviews: 4.6 stars based on 63 reviews.
Positive feedback emphasizes the company’s excellent customer service, effective communication, and the professionalism of their staff, particularly highlighting individuals like Casey Elliott and Antony Miller. Customers appreciate the thoroughness in managing projects and the capability to navigate insurance claims efficiently.
Examples of positive reviews include:
“Same Day Restoration really lives up to its stellar reputation on all fronts!” – Sarath Vallamkonda
“Wonderful experience with Same Day Water Damage and Restoration… They were thorough and efficient.” – Trina A
“Antony designed our entire kitchen and it was nothing shy of a dream makeover!” – Bradley Owens
However, negative sentiments surfaced regarding communication issues and follow-through on commitments. One review expressed frustration over delays and concerns about billing practices, indicating a disparity in service consistency.
Negative feedback example:
“I had issues with communication and follow-through with Same Day… The work often had to be redone many times.” – Mari Mahan
Review Summary:
Positive Sentiments: Excellent customer service, effective communication, professionalism, thorough restoration services, and capable navigation of insurance processes.
Negative Sentiments: Communication issues, follow-through problems, occasional delays, and concerns over billing practices.
Additional Ratings:
BirdEye: 4.6 stars based on 63 reviews, reflecting strong customer satisfaction with the services provided.
Better Business Bureau (BBB): The business has a profile and is accredited with a rating of A+. No complaints reported in the last three years.
Total Lead Smart Rating: 8.5/10
Conclusion:
Same Day Water Damage Restoration stands out as a reputable choice for water damage restoration services in San Diego, recognized for their excellent service and skilled staff. Despite some concerns regarding communication and follow-through, the overall positive reviews indicate a high level of customer satisfaction and reliability.
Member Since August 2024
Listing Id 227444