United Water Restoration Group of Ontario in Ontario, California 91761

United Water Restoration Group of Ontario

2125 S Hellman Ave #G, Ontario, CA 91761

4.9 (37 reviews)

Overview:
United Water Restoration Group of Ontario, located in Ontario, CA, specializes in water damage restoration services. The company focuses on providing comprehensive solutions for water damage, mold remediation, and home renovations with an emphasis on customer satisfaction and quality workmanship.

Services Provided:
– Water damage restoration
– Mold remediation
– Home renovations and remodeling
– Customer consultation and explanations

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (909) 500-1195
Website: https://unitedwaterrestoration.com/us/california/ontario

Customer Reviews and Sentiment:
United Water Restoration Group has an outstanding rating of 4.9 stars based on 37 reviews across various platforms.

Positive feedback highlights the company’s professionalism, thorough explanations, and quality service. Customers have praised their effective communication and ability to manage water damage and mold issues efficiently.

Examples of positive reviews include:
“Great customer service! Through explanation of process given.” – Stacey Goldberg
“Alex goes out of his way to ensure the job is done right” – Criss Keller
“Alex is extremely professional and knowledgeable” – Heather

Review summary:
Positive Sentiments: Excellent customer service, thorough communication, professional expertise, quality workmanship, and efficiency in resolving issues.
Negative Sentiments: No significant negative sentiments were reported; all reviews reflect positive experiences.

Additional Ratings:
BirdEye: 4.9 stars based on 37 reviews, indicating strong customer satisfaction with consistent positive feedback.
Better Business Bureau (BBB): The business has a profile but is not accredited; it has an NR (No Rating) due to no complaints reported.
Total Lead Smart Rating: 9.5

Conclusion:
United Water Restoration Group of Ontario appears to be a highly reliable choice for water damage restoration and mold remediation in Ontario, CA. Their exceptional customer service and professionalism make them a top recommendation for homeowners needing restoration services.

Member Since August 2024

Listing Id 224629

Contact Info

2125 S Hellman Ave #G, Ontario, CA 91761
(909) 500-1195
Lead Smart Rating :
9.5/10.0

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Listing location

2125 S Hellman Ave #G, Ontario, CA 91761

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Reviews

Meagan Swartwood

a week ago

This company has put my anxiety at ease with explaining everything to me about mold about how it travels and how to treat it. The owner calmed me due to me finding mold in my son’s closet after an air conditioner leak. I felt so bad as a mom having exposed my kids to mold. Just having someone spend the time to explain everything was nice. I appreciate the time spent and the care given.

Stacey Goldberg

a week ago

Great customer service! Through explanation of process given.

Criss Keller

2 weeks ago

Great company! Alex goes out of his way to ensure the job is done right, looks great and your happy with the results. his workers are very respectful and hard working. My kitchen looks spectacular!

Troy Grant

2 weeks ago

Alex and his team of professionals coordinated efforts to rebuild our home after a leaking pipe nearly destroyed our home. Alex and his staff did an awsome job of making our home great again. We built a close and friendly relationship with Alex and his staff over the course of 4 weeks. Alex worked with our insurance company to draft a rebuild, which paved for an entire new kitchen, floors, repairs and upgrades. I totally recommend United Water Restoration Group to Save your home when or if that time ever should come You can count on United Water Restoration. Thanks Again Alex.

RaiderNation 626

2 weeks ago

Knowledgeable and professional! I recommend!

Joan

a month ago

Excellent customer service. Alex and staff explained everything to be done and asked our opinion on what we needed and wanted. Great outcome. 5 star plus.

Mia Gail

a month ago

Alex and his Brother Robbie remodled my 23 year-old bathroom that was falling apart and made it look beautiful. Number one they are the kindest people when it comes to doing work. They’re honest they’re upfront and they do a great job all my other work that’s gonna be done on my house will be with them, there was never any surprises and my wife and I love our new bathroom please if you need to remodel or redo anything in your home, please contact them. You will be very happy. It’s hard to trust people these days and I’m thankful that I found them. Thank you, Alex for coming into my life.

Sally Lee

2 months ago

One of the best experiences with a contractor. Alex came promptly and assess the water damage and source quickly. Referred a plumber who also came quickly and fixed the problem well. His customer service and expertise is something I really appreciated. Everyone came on time and the problem was resolved quickly, which was super appreciated with young kids in the house. Thank you Alex and team! Hopefully we don’t need them again but if we did, we will surely be returning customers.

kristen saldivar

3 months ago

We had some mold in the home we rent and Alex and his crew came and took care of it . They were very professional. They took their time to make sure everything was cordoned off and covered. They worked efficiently and safely. The home was re-tested and came back free of mold. I appreciate all the work that they did , their professionalism and their care for our health and safety . Great company with top notch integrity .

Heather

4 months ago

Alex is extremely professional and knowledgeable. I was a little lost on the whole process when it comes to water damage but he took the time to explain everything to me. Highly recommend!