Overview:
JCS Restoration is a water damage restoration service located in Lake Elsinore, CA. This company specializes in repairing homes affected by water leaks and flooding, providing services that include damage mitigation, extraction, and restoration.
Services Provided:
– Water damage mitigation
– Damage assessment
– Drying services
– Contents restoration
– Insurance coordination
Hours of Operation:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (951) 297-3422
Website: http://www.jcsrestore.com/
Customer Reviews and Sentiment:
JCS Restoration has received positive feedback across multiple review platforms, with an overall rating of 4.3 stars based on 47 reviews.
Positive sentiments include commendations for the company’s professionalism, communication, efficiency, and ability to alleviate customer stress during challenging situations.
Examples of positive reviews include:
“We had a leak in our home. JCS was immediately at our home and doing what needed to be done.” – Yvonne Hancock
“They were both very helpful and efficient.” – David Donovan
“All of the members of the crew were exemplary in their duties.” – Marianne Coonradt
Conversely, there are negative sentiments highlighting issues with professionalism and accountability.
Example of negative review:
“Totally incompetent, and they caused more damage to my property.” – Judy Kaplan
Review Summary:
Positive Sentiments: Professionalism, effective communication, thorough service, and high-quality workmanship.
Negative Sentiments: Issues with competency and accountability, leading to dissatisfaction in some cases.
Additional Ratings:
BirdEye: 4.3 stars based on 47 reviews, indicating a consistent level of customer satisfaction.
Better Business Bureau (BBB): The business has an NR (No Rating). There have been no recent complaints reported.
Total Lead Smart Rating: 7.3
Conclusion:
JCS Restoration is a reputable choice for water damage restoration services in Lake Elsinore, CA. The company is notable for its professional staff and attentive service, often praised for their quick response times. However, potential customers should remain aware of some mixed feedback concerning specific experiences.
Member Since August 2024
Listing Id 220799