Overview:
ServiceMaster is a water damage restoration service located in Fresno, CA. They specialize in responding to disasters such as water leaks and damage, providing restoration solutions to affected homes and businesses.
Services Provided:
– Water damage restoration
– Emergency response
– Cleanup services
Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Contact Information:
Phone: (559) 847-3138
Website: https://www.servicemasteratfresno.com/
Customer Reviews and Sentiment:
Google Reviews: 3.8 stars based on 36 reviews.
Positive reviews highlight the company’s timely response and efficiency in handling water damage. Customers appreciate the professionalism of the staff and the thoroughness of their work.
Examples of positive reviews include:
“Timely and efficient nice people too” – Debra Etharidge
“A great company to have by your side when disaster hits.” – Jeff Rush
“These guys were GREAT!!… Couldn’t be happier with their work and professionalism!!!” – James Wojt
However, negative feedback points towards significant issues, including overcharging, poor communication, and lack of professionalism by some staff members.
Negative reviews include:
“Horrible company… They are crooks.” – Amelia Lopez
“They created more damage than what was previously there.” – Elisha Carlos
“Terrible service… would not recommend.” – Jared Luna
Review Summary:
Positive Sentiments: Timeliness, efficiency, professionalism, and responsiveness.
Negative Sentiments: Overcharging, lack of communication, messy work, damage to property, and disrespect towards customers.
Additional Ratings:
BirdEye: 3.8 stars based on 36 reviews, reflecting a mix of satisfaction and serious complaints regarding service quality.
Total Lead Smart Rating: 4.3
Conclusion:
ServiceMaster in Fresno, CA offers essential water damage restoration services with a blend of positive reviews regarding their promptness and professionalism. However, potential clients should be cautious due to numerous complaints regarding service quality and customer treatment, which may significantly impact their experience.
Member Since August 2024
Listing Id 218080