Ventura County Restoration Group |Water|Fire| Mold Restoration in Camarillo, California 93010

Ventura County Restoration Group |Water|Fire| Mold Restoration

727 Paseo Camarillo #167, Camarillo, CA 93010

2.6 (5 reviews)

Overview:
Ventura County Restoration Group is a restoration service located in Camarillo, CA, specializing in water damage restoration. The company aims to assist clients with the challenges of water, fire, and mold damage.

Services Provided:
– Water damage restoration
– Fire damage restoration
– Mold remediation

Hours of Operation (Example: Monday to Saturday 9 AM to 5 PM):
Information not available.

Contact Information:
Phone: (805) 670-1345

Customer Reviews and Sentiment:
Ventura County Restoration Group has received mixed reviews with an overall rating of 2.6 stars based on 5 reviews.

Positive feedback highlights the efficiency and helpfulness of the staff.
Examples of positive reviews include:
“Jorge was very helpful through this process. They work quick and efficient.” – Karina Serrano

However, several complaints indicate significant service issues, including poor communication and unfulfilled commitments.
Examples of negative reviews include:
“If I could give this company 0 stars, I would… This is overall poor service.” – Vanessa Reyes
“What kind of owner of a company decides to go on vacation without doing the right thing first… very unprofessional.” – Gloria Trejo

Review Summary:
Positive Sentiments: Helpful staff, efficient service, friendly employees.
Negative Sentiments: Poor customer service, lack of communication, unfulfilled promises.

Additional Ratings:
Google Reviews: 2.6 stars based on 5 reviews.
Total Lead Smart Rating: 4.3

Conclusion:
Ventura County Restoration Group has demonstrated some positive attributes such as helpful staff and efficient service. However, persistent issues with customer service and unfulfilled commitments may lead potential customers to reconsider their options.

Member Since August 2024

Listing Id 214359

Contact Info

727 Paseo Camarillo #167, Camarillo, CA 93010
(805) 670-1345
Lead Smart Rating :
4.3/10.0

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Listing location

727 Paseo Camarillo #167, Camarillo, CA 93010

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Reviews

karina serrano

a minute ago

Jorge was very helpful through this process. They work quick and efficient

Vanessa Reyes

3 months ago

If I could give this company 0 stars, I would. My parents have been waiting for a response from this company for over 2 years for their items that were taken for storage after a fire happened in their home. They never received all this items, claims weren’t submitted, the owner isn’t answering their phone calls, listing weren’t submitted as well, and the list goes on. This is over all poor service. When they finally were moved back into their home, a lot of items were missing and were told some items were damaged within the time frame the company had my parents belongings. Over all I wouldn’t recommend this company AT ALL.

Gloria Trejo

a year ago

This company did the mitigation part in my house after a massive float and they worked well, however, after many days of not being able to contact them to know why they have not sent the paperwork to my insurance company, the owner send me a message that he is on vacation and will do it when he returns. What kind of owner of a company decides to go on vacation without doing the right thing first….very unprofessional.

John Corpuz

2 years ago

The company consists of humble, diligent, and friendly employees that tended to my water damage/mold removal task in a swift and pristine manner. Whenever I had questions, they would answer based on their numerous project experiences. What I liked most about them was their friendliness and attitude to work hard and produce reliable results. Should you decide to choose this group for any job they offer, expect to feel comfortable and, once complete, satisfied!