On Call Restoration in Bakersfield, California 93313

On Call Restoration

5201 Woodmere Dr, Bakersfield, CA 93313

4.5 (10 reviews)

Overview:
On Call Restoration is a water damage restoration service based in Bakersfield, CA. The company specializes in addressing issues related to water damage, including cleanup and restoration after events such as flooding or fire damage.

Services Provided:
– Water damage restoration
– Smoke damage cleanup
– Debris removal
– Contents cleaning and sanitization
– Structural repair and restoration

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (661) 409-3057
Website: https://www.servicemasteroncall.com/

Customer Reviews and Sentiment:
On Call Restoration has received mostly positive reviews, with an overall rating of 4.5 stars based on 10 reviews.

Positive feedback highlights the company’s thoroughness, professionalism, and effective communication. Customers appreciated the quality of the restoration work and the politeness of the staff.

Examples of positive reviews include:
“Very thorough and explained the process… I recommend them.” – Carolina Perez
“They did such an amazing job cleaning… I would 100% recommend this team.” – Samantha Knight
“Great communication. Clean up and removal of all debris.” – DENNIS SEIFERT

However, there is a notable negative review concerning the disorganized return of items after restoration, indicating some issues with service execution.

Example of a negative review:
“Clean clothes mixed in with dirty clothes… furniture that was super dusty.” – Braulio Estrada

Review Summary:
Positive Sentiments: Thorough restoration work, professionalism, effective communication, and polite staff.
Negative Sentiments: Issues with organization during the item return process.

Additional Ratings:
BirdEye: 4.5 stars based on 10 reviews, affirming a trend of customer satisfaction.
Total Lead Smart Rating: 7.5

Conclusion:
On Call Restoration appears to be a reliable option for water damage restoration services in Bakersfield, CA. The company is particularly noted for its thorough work and professionalism. However, potential clients should be cautious of the mixed organizational experiences reported in some reviews.

Member Since August 2024

Listing Id 213040

Contact Info

5201 Woodmere Dr, Bakersfield, CA 93313
(661) 409-3057
Lead Smart Rating :
7.5/10.0

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5201 Woodmere Dr, Bakersfield, CA 93313

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Reviews

Braulio Estrada

a month ago

Back in December of 2023 there was a fire at my parents property I was referred to service master by my contractor everything went good when I was time to bring the stuff back everything was not put in place like we were told we had clean clothes mixed in with dirty clothes furniture that was super dusty and when i asked Cindy all her answer was we were not paid to do this and to do that if they were gonna take everything and store it at least separate clean clothes from dirty clothes also all the boxes were not put back in the rooms were they were taking out of they were all left in the carport

Carolina Perez

2 years ago

I am very pleased with the service provided by ServiceMaster. They came in after there was smoke damage in my home. They cleaned and sanitized my belongings. They were very thorough and explained to me there process in removing and bringing back my belongings. I recommend them.

Lisa McQuin

6 years ago

After our ceiling over our shower had a leak and crashed to the ground ServiceMaster on call came in and cleaned everything up. They also fixed the ceiling, shower door and painted the whole bathroom. It looks awesome!!! They are the best! Hedi and all the crew were great to work with. Thank you!

Samantha Knight

6 years ago

After a fire, they came in and cleaned every inch of my home to make sure all of the smoke and soot was gone. They did such an amazing job cleaning, and even removed and disposed of the fire damaged door for us. I would 100% recommend this team. They do absolutely amazing work.

DENNIS SEIFERT

6 years ago

On time, Great communication . Clean up and removal of all debris. Talked with our Insurance co. prior to Arrival. Pleasant and very professional .

Hailey Perry

6 years ago

Very nice crew. Everyone was polite, and friendly!

steven reyes

6 years ago

Great crew!