Overview:
Quality Restoration is a Tucson, AZ-based restoration service specializing in water damage restoration. Located at 3401 E 44th St, the company has earned a reputation for providing both emergency and non-emergency restoration services with a focus on customer satisfaction.
Services Provided:
– Water damage restoration
– Emergency cleanup
– Demolition and construction services
– Mold remediation
– Residential property restoration
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (520) 214-1100
Website: https://www.32clean.com/?utm_campaign=gmb
Customer Reviews and Sentiment:
Quality Restoration has received mixed reviews across various platforms:
Google Reviews: 3.6 stars based on 52 reviews.
Positive feedback highlights the company’s responsiveness, quality of work, and professionalism. Customers appreciate the thorough communication and the friendly demeanor of the staff.
Examples of positive reviews include:
“They explained the whole process, took care of everything, and made it super easy on me.” – Ryan Hoganson
“Quality Restoration’s owners and their employees were knowledgeable, dependable, and easy to work with.” – Kathy Richardson
Negative feedback points out issues with service quality and employee training.
Examples of negative reviews include:
“Yeah this guy will cut every corner that he can, none of the employees are even trained.” – Larry Zimmerman
Review Summary:
Positive Sentiments: Prompt response, quality workmanship, professionalism, knowledgeable staff, good customer service.
Negative Sentiments: Concerns about employee training and service inconsistency.
Additional Ratings:
BirdEye: 3.6 stars based on 52 reviews, indicating a balance of satisfied and dissatisfied customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding service quality.
Total Lead Smart Rating: 5.5
Conclusion:
Quality Restoration offers a mix of excellent and average services in Tucson, AZ, particularly noted for their quick response and professional staff. However, potential clients should be cautious due to the mixed reviews and some concerns related to employee training and service delivery.
Member Since August 2024
Listing Id 229685