Arizona Restoration Pros: Water Damage Repair Tucson in Tucson, Arizona 85745

Arizona Restoration Pros: Water Damage Repair Tucson

1695 W Sahuaro Dr, Tucson, AZ 85745

4.8 (139 reviews)

Overview:
Arizona Restoration Pros is a professional water damage restoration service located in Tucson, AZ. They specialize in providing prompt and efficient water damage mitigation and repair solutions to homeowners.

Services Provided:
– Water damage restoration
– Damage mitigation
– Plumbing services
– Customer support and communication

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (520) 231-2760
Website: https://arizonarestorationpros.com/?utm_source=google&utm_medium=organic&utm_campaign=GBP

Customer Reviews and Sentiment:
Arizona Restoration Pros has received a mix of reviews reflecting customer experiences:

Google Reviews: 4.8 stars based on 139 reviews.

Positive feedback highlights the company’s promptness, professionalism, and quality of work. Customers have appreciated their communication, speed in addressing issues, and thoroughness.

Examples of positive reviews include:
“Very prompt service! Very reasonable price!” – Trevor Self
“They were at the house… we’ve been pleased with their communication, sense of urgency, professionalism…” – Mariah Michas
“Incredible customer service with a staff that truly cares!” – Rory Mitchell

Conversely, some reviewers noted issues with transparency in pricing and communication, expressing frustration with unexpected charges and misleading estimates.

Examples of negative reviews include:
“They’ll mislead you on your estimates… tried somebody else don’t even use this company.” – Rick Lopez
“…won’t tell you their is fee… charge you for emergency service.” – Jay Lu

Review Summary:
Positive Sentiments: Prompt service, professionalism, effective communication, skilled workmanship, and thorough cleaning.
Negative Sentiments: Issues with pricing transparency, unexpected charges, and poor customer service experiences.

Additional Ratings:
BirdEye: 4.8 stars based on 139 reviews, highlighting strong customer satisfaction overall.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).

Total Lead Smart Rating: 7.5

Conclusion:
Arizona Restoration Pros appears to be a reliable choice for water damage restoration services in Tucson, AZ, especially noted for their rapid response and professionalism. However, potential customers should carefully consider the mixed reviews regarding pricing practices and communication before making a decision.

Member Since August 2024

Listing Id 229647

Contact Info

1695 W Sahuaro Dr, Tucson, AZ 85745
(520) 231-2760
Lead Smart Rating :
7.5/10.0

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Listing location

1695 W Sahuaro Dr, Tucson, AZ 85745

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Reviews

Jay Lu

3 weeks ago

Beware of this company, when you call them for estimate they bring their equipment to your home and won’t tell you their is fee and asking you to sign a email for estimate, if you don’t ask them to do the job they will charge you for emergency service and equipment fee, just like other reviews saids they charge a lot , go find other companies

Rick Lopez

a month ago

Terrible company I would never ever suggest anybody use them. They’ll mislead you on your estimates and they won’t even give you an estimate until after they start the work they were at my house for a total of two hours and they charged me $1900 if you’re smart try somebody else don’t even use this company. They even suggested I don’t even use my homeowners insurance because the deductible was gonna be higher than he anticipated without a written estimate how much the estimate with the job would be Plus, I had to keep calling them when they were going to come back Total bad experience stay away from them

Trevor Self

3 months ago

Very prompt service! Very reasonable price! They even found a plumber to come and fix things same day. Five stars definitely recommend. No up selling.

Mariah Michas

3 months ago

We’ve been impressed by the team at Arizona Restoration Pros from start to finish. They were at the house last week for damage mitigation. From the initial call with Preston to updates throughout the week with Tyler, Miguel, and Matt at the house, we’ve been pleased with their communication, sense of urgency, professionalism, and work product; and would highly recommend them to anyone who requires their services. Next up, repair and restoration…

Gina Smith

3 months ago

Phillip and Javier have done a great job so far! I’m very happy with their work. They also cleaned the floors once they were done for the day. Amazing!

Rory Mitchell

3 months ago

Incredible customer service with a staff that truly cares! Highly recommended!!

Erik Carter

4 months ago

These guys are great! We had them out while my kids were on spring break which could have been a disaster. But they were in and out, respectful of our space, and had the job done quicker than i could have hoped for. Definitely recommend!

N M

4 months ago

Brandon and his team provided great work and customer service to our family. Very efficient and knowledgeable. Preston has communicated very well with the process and has answered all of my questions. Will definitely recommend.

Adrian Ramirez

5 months ago

Great company to work with from start to finish. The project manager Billy came out promptly for an estimate and I was quoted a fair price with a detailed breakdown within 24hrs, Hector and Frank came through with the flooring, vinyl and plumbing handiwork and were definitely skilled for the job and got it done quickly and thoroughly. Would definitely recommend and use again for future services. Thanks for the help!

Dylan Thorpe

6 months ago

All the guys here are great. Timely, professional, friendly, honest. Not sure what more you could ask for. This is the second company I have used for restoration since I have lived here and by far the best.