Rocky Mountain Restoration

Rocky Mountain Restoration

Available
location 6801 N 21st Ave Suite F, Phoenix, AZ 85015
4.9 (449 reviews)

Overview:
Rocky Mountain Restoration is a reputable water damage restoration service located in Phoenix, Arizona. With a commitment to providing high-quality restoration and remediation services, the company specializes in addressing water damage to ensure homes are safe and restored efficiently.

Services Provided:
– Water damage restoration
– Mold remediation
– Emergency services
– Restoration consultations

Hours of Operation:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (480) 690-9648
Website: https://www.rmraz.com/?utm_campaign=gmb&utm_content=phoenix&utm_medium=organic&utm_source=gmb

Customer Reviews and Sentiment:
Rocky Mountain Restoration has a remarkable overall rating of 4.9 stars based on 449 reviews.

Positive feedback emphasizes the company’s professionalism, promptness, and quality of service, with many customers praising the kind and knowledgeable technicians.

Examples of positive reviews include:
“Jacob was very kind.” – Jackson
“I would highly recommend them to any individual who needs work done on their home.” – Joseph Noble
“Dominick went above and beyond to make sure my parents’ home was safe.” – Lisa

However, there are notable negative sentiments, particularly concerning communication issues and dissatisfaction with after-sales service.

Examples of negative reviews include:
“Great sales. Not so great after-sales.” – Mark
“I wish I could select a Negative STAR !!! LIARS !!” – Josh Pinnegar
“I can’t get anybody to call me back… I am totally left in the dark now.” – Tiffany Noonan

Review Summary:
Positive Sentiments: High-quality service, professional and courteous staff, quick response times, compassionate care during restoration.
Negative Sentiments: Communication issues, difficulties with after-sales support, unresolved complaints leading to frustration.

Additional Ratings:
BirdEye: 4.9 stars based on 449 reviews, showing strong customer satisfaction.
Better Business Bureau (BBB): No substantial complaints found online, but individual experiences indicate unresolved customer concerns.
Total Lead Smart Rating: 7.5

Conclusion:
Rocky Mountain Restoration stands out for its high-quality service and professionalism in handling water damage restoration in Phoenix, AZ. While the majority of customer experiences are highly positive, potential clients should be aware of some recurring issues with communication and after-sales service that could impact their overall satisfaction.

business

Member Since August 2024

Listing Id 225551

Contact Info

  • address 6801 N 21st Ave Suite F, Phoenix, AZ 85015
  • phone (480) 690-9648
  • Lead Smart Rating :
  • 7.5/10.0
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  • address 6801 N 21st Ave Suite F, Phoenix, AZ 85015
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