Rainbow Restoration of Southwest Mesa in Mesa, Arizona 85210

Rainbow Restoration of Southwest Mesa

1112 S Sirrine, Mesa, AZ 85210

4.3 (26 reviews)

Overview:
Rainbow Restoration of Southwest Mesa is a water damage restoration service located in Mesa, Arizona. The company specializes in addressing water damage issues and offers professional reconstruction services to restore homes and properties affected by water damage.

Services Provided:
Water damage restoration, roofing repairs, construction management, project coordination, granite installation, and communication with insurance adjusters.

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (480) 712-3939
Website: https://rainbowrestores.com/southwest-mesa?cid=LSTL_RBW000202&utm_source=gmb&utm_campaign=local&utm_medium=organic

Customer Reviews and Sentiment:
Rainbow Restoration of Southwest Mesa has received positive feedback, achieving a rating of 4.3 stars based on 26 reviews.

Positive sentiments highlight the company’s professionalism, effective communication, and quality of work. Many customers appreciated the timely completion of projects and the staff’s ability to handle complex situations.

Examples of positive reviews include:
“Highly recommend Rainbow Restoration of SW Mesa… Chance handled everything we needed… communication, patience, professionalism and workmanship is unmatched.” – Molly Mackie
“Garrett was honest, straight forward and didn’t hesitate to send someone back out when I was not happy with something.” – Tanya Curiel
“Thanks Chance! With your help my whole roof was brought back to new.” – Thomas Hansen

However, there are negative sentiments regarding communication issues and mismanagement during projects. Some customers experienced inconvenience due to a lack of updates and poor coordination among staff.

Examples of negative reviews include:
“Lacking clear communication and non return of calls.” – Bob Greenspun
“There was a lot of miscommunication… I had to be the middle person to cross messages.” – Ras Ba

Review Summary:
Positive Sentiments: Professionalism, effective communication, quality workmanship, timely project completion.
Negative Sentiments: Issues with communication and project management, lack of updates, unresolved complaints.

Additional Ratings:
BirdEye: 4.3 stars based on 26 reviews, indicating a generally favorable customer experience with occasional complaints.
Total Lead Smart Rating: 7.6

Conclusion:
Rainbow Restoration of Southwest Mesa is a competent choice for water damage restoration services in Mesa, AZ. With its strong reputation for quality workmanship and customer service, it is recommended for those seeking reliable restoration solutions. However, potential clients should be aware of past communication issues flagged by some customers.

Member Since August 2024

Listing Id 222655

Contact Info

1112 S Sirrine, Mesa, AZ 85210
(480) 712-3939
Lead Smart Rating :
7.6/10.0

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Listing location

1112 S Sirrine, Mesa, AZ 85210

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Reviews

Molly Mackie

6 months ago

Highly recommend Rainbow Restoration of SW Mesa. From beginning to end of what was my nightmare Chance (construction Manager) handled everything we needed to repair my elderly mothers home. His commuication, patience, professionalism and workmanship is unmatched. He was able to coordinate multiple crews and complete all of the water damage timely and within budget. Definitely a winning team!

Tanya Curiel

7 months ago

I started off with a horrible restoration company. When I was assigned an Insurance adjuster, I asked him to refer me to someone more trustworthy and he referred me to Rainbow Restoration. The comparison was like night and day. Garrett, was my contact person throughout this process. He was very patient with me. Helped me find the granite I was looking for by meeting me more than once at the location where we bought the granite from. It was a great match up to what I already had. All of my family and friends could not even notice the difference from the four months of rebuilding my kitchen from what it looked like before. Garrett was honest, straight forward and didn’t hesitate to send someone back out when I was not happy with something. I would highly recommend them.

David Saxe

8 months ago

Chance did an outstanding job looking at the project, and providing detailed insights regarding insurance work. His professionalism and understanding of the project was outstanding.

imddmi

a year ago

Dangerous driving along McQueen road. With straps hanging out of their bed.

Ras Ba

a year ago

Floor guys installed the floor uneven, when I brought it up they said wrong tiles were provided to them by the project manager! They had to come back n reinstall again which resulted in way longer than expected time to finish the work n still after the redone some areas looked uneven. There was a lot of miscommunication between floor ppl and p. Manager and I had to be the middle person to cross messages between them which was time consuming and frustrating. During the process they left a pile of trash outside front door and their equipment in middle of my front yard (without communicating w me) which is against my community policy n I found multiple areas in the house w dirt n trash/mess that i had to clean up after them. There were times that they didnt show up on the times/dates expected, I wasn’t updated with cancelations n new dates unless i called/texted to request to let me know. Copy of docs and receipts were never provided in first place I had to always ask for them multiple times.

Bob Greenspun

a year ago

Lacking clear communication and non return of calls

Thomas Hansen

a year ago

Thanks Chance! With your help my whole roof was brought back to new. I’m very happy with the complete professionalism and the great work done for me by Rainbow!

Zach Reid

a year ago

Had some damage from this years monsoons. These guys got my hole roof replaced quick while i was on vacation. Fantastic work!

Judy Neill

a year ago

Austin and Chance were amazing! From the time of our water damage was discovered to the time Chance completed the buildout, they were professional, on time and very communicative. Chance worked hard to make sure everything was done correctly and to our satisfaction. I have already spread the word and will continue to! It was a pleasure to work with these amazing people!

Jason Dean

a year ago

Great experience using Rainbow International for roofing repairs. Communication was easy and crew was professional and experienced. I would use them again.