SERVPRO of Gilbert / Chandler South / Ahwatukee & South Tempe / Mesa Southeast in Gilbert, Arizona 85233

SERVPRO of Gilbert / Chandler South / Ahwatukee & South Tempe / Mesa Southeast

45 N Sunway Dr, Gilbert, AZ 85233

4.7 (108 reviews)

Overview:
SERVPRO of Gilbert / Chandler South / Ahwatukee & South Tempe / Mesa Southeast is a water damage restoration service located in Gilbert, AZ. The company specializes in restoration services, particularly focusing on water damage caused by leaks, floods, and other related issues.

Services Provided:
– Water damage restoration
– Mold remediation
– Structural drying
– Emergency response

Hours of Operation:
Monday to Sunday: 24 hours

Contact Information:
Phone: (480) 558-7620
Website: https://www.servpro.com/locations/az/servpro-of-gilbert-chandler-south-ahwatukee-south-tempe-mesa-southeast?utm_medium=yext&utm_source=gmb

Customer Reviews and Sentiment:
SERVPRO of Gilbert has an impressive overall rating of 4.7 stars based on 108 reviews.

Positive feedback emphasizes the company’s professionalism, promptness, and effective communication. Customers have expressed satisfaction with the quick response to emergencies and the thoroughness of the service provided.

Examples of positive reviews include:
“The team here AT SERVPRO where the consulate professionals!… I’d recommend them to family, friend and followers.” – Trevor Martin
“They showed up with all the needed manpower and equipment… Extremely efficient, polite, and knowledgeable!” – Johan de Keizer

However, negative feedback exists, with a couple of reviews expressing concerns over pricing and service execution. One review mentioned a poor experience where charges were incurred without sufficient service provided.

Negative review example:
“This company is a scam… This place is ridiculous and I would not throw away your money.” – Felicia Hamilton

Review Summary:
Positive Sentiments: Professionalism, quick response times, thorough communication, efficient and knowledgeable staff.
Negative Sentiments: Issues with service pricing and execution, occasional misleading experiences.

Additional Ratings:
BirdEye: 4.7 stars based on 108 reviews, showing a positive customer sentiment overall.
Better Business Bureau (BBB): Not accredited but has a profile with generally positive feedback.
Total Lead Smart Rating: 7.8

Conclusion:
SERVPRO of Gilbert demonstrates strong capabilities in water damage restoration, characterized by quick response and professionalism. While the majority of the reviews are positive, potential clients should remain cautious about noted issues related to pricing and execution before engaging their services.

Member Since August 2024

Listing Id 218399

Contact Info

45 N Sunway Dr, Gilbert, AZ 85233
(480) 558-7620
Lead Smart Rating :
7.8/10.0

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45 N Sunway Dr, Gilbert, AZ 85233

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Reviews

Trevor Martin

3 days ago

The team here AT SERVPRO where the consulate professionals! They cane in looking and acting in a professional manner, walked me through evey stage of the process and did masterful job! I’d recommend them to family, friend and followers.

Ciara Goodman

a month ago

I am so sorry I looked and this is not the right Servpro I stay in Maricopa az I do apologize for the miss understanding

Bob Mansfield

a month ago

Very Professional experience from everyone. Madison and her office staff, Valdo, Jair and their crew kept us informed and aware of the situation and process to work towards getting back to normal. Highly recommended!! Thank You!!

Samantha Oberlies

2 months ago

This company’s professionalism blew me away. We reached out for an inspection because we received comments about a listing of ours having an odor. Jose Villalobos was honest and extremely professional. We will be using this company again in the future!

johan de keizer

2 months ago

This company showed up within 2 hrs of our call, as we just noticed 2 bedrooms and 2 bathrooms were flooded. They showed up with all the needed man power and equipment to salvage what they could and remove all that they had to. Followed up with humidity readings and helped tremendously with the insurance claims and with the rebuilding of all the damaged areas. Extremely efficient, polite, and knowledgeable! Thank you, Jim Tax and crew!

Sonia Youssfi

2 months ago

Professional, completed the job and fair price for job.

Treena Gurrie

3 months ago

I was extremely impressed with their quick response. They handled the situation professionally and with a lot of compassion! Thank you for your great service!

Cathy Hareland

4 months ago

Servpro was great to work with when we discovered a leak behind our hot water heater. They came out the same day we called. It took about 10 days to destruct the problem area and dry it out but the workers were all courteous and efficient. They very carefully cleaned up the area before they left. I would recommend them to anyone!!

Felicia Hamilton

4 months ago

This company is a scam. They charged us $1000 to put in a couple fans and a humidifier. They left those in my home for 5 days and never did any work whatsoever. My husband finally tore out the ceiling after the 3rd day. They came back 2 days after he tore out the ceiling to “check the equipment”. I told them my husband had already done the work and they could take their equipment. They then sent me an invoice for $1000. This place is ridiculous and I would not throw away your money. Update: 2-25-24…the response from Servpro regarding my review says it all.

Lindsey Bowen

5 months ago

The team was great! They came out in a timely manner and were happy to talk me through the process of everything. I would definitely recommend ServPro and would use them again for future needs!