Superior Restoration Services in Flagstaff, Arizona 86004

Superior Restoration Services

7810 US-89 #350, Flagstaff, AZ 86004

4.2 (17 reviews)

Overview:
Superior Restoration Services is a well-regarded company located in Flagstaff, AZ. They specialize in water damage restoration services and have established a solid reputation for their responsiveness and quality of work.

Services Provided:
– Water damage restoration
– Mold remediation
– Structural repair
– Remodeling services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (928) 774-9147
Website: https://www.azsuperiorrestoration.com/

Customer Reviews and Sentiment:
Superior Restoration Services has received positive feedback across various platforms:
Google Reviews: 4.2 stars based on 17 reviews.

Customers have praised the company for its prompt service, professionalism, and high-quality work. Many highlighted their quick response to water leaks and thorough remediation processes.

Examples of positive reviews include:
“Great customer service and high quality work.” – Fredrick Family
“They dried us out… and replaced and restored what needed to be taken care of.” – john minnick
“Best company I have ever dealt with! Reliable, professional and did the jobs perfectly!” – Stan Rashkin

However, there are negative sentiments from a couple of reviewers who expressed dissatisfaction regarding follow-up issues and overestimation of repair costs.
“I would not recommend this company to any person.” – Tomas Acereto
“These guys are terrible…. They will rip you off.” – Jason Freels

Review Summary:
Positive Sentiments: Prompt service, professionalism, high-quality work, thorough remediation, responsive to customer inquiries.
Negative Sentiments: Communication issues, lack of follow-up, concerns over billing practices.

Additional Ratings:
BirdEye: 4.2 stars based on 17 reviews, reflecting a generally positive sentiment, albeit with some concerns.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating). There have been two complaints in the last three years concerning service delivery issues.

Total Lead Smart Rating: 7.5

Conclusion:
Superior Restoration Services is a reliable option for water damage restoration in Flagstaff, AZ, applauded for their excellent customer service and efficient work. However, potential clients should remain aware of some negative feedback regarding communication and billing practices before making a decision.

Member Since August 2024

Listing Id 217456

Contact Info

7810 US-89 #350, Flagstaff, AZ 86004
(928) 774-9147
Lead Smart Rating :
7.5/10.0

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7810 US-89 #350, Flagstaff, AZ 86004

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Reviews

Fredrick Family

2 weeks ago

Great customer service and high quality work.

john minnick

a month ago

We are so pleased with Superior Restoration services. When we had a water leak, they came promptly when we called. They dried us out. Hauled out the damaged structures. Replaced and restored what needed to be taken care of. We will never call or trust anyone else to help us. The workers were very helpful and kind and generous with their time, with our many questions.

Brandon stone

3 months ago

Great customer service & amazing work Austin was super helpful, definitely will be recommending Superior Restoration in the future.

Shelby Mcelfresh

3 months ago

Austin came out to inspect mold in my home, he was extremely informative and helpful! He also was able to help in a very timely matter that was convenient for my family and I

Stan Rashkin

3 months ago

Best company I have ever dealt with! Reliable, professional and did the jobs perfectly! Jay Tubbs is a class act!

J.C. McD.

7 months ago

We had a water leak that caused a lot of interior damage. Superior Restoration arrived quickly and mitigated the problem. They or their subcontractors then proceeded to repair or replace all the water damaged flooring, walls, etc. Everything was done professionally, in a timely fashion and at the agreed upon price. We could not ask for anymore.

Kerry Beasley

8 months ago

They are awesome!! 10/10 would highly recommend to anyone needing mold remediation, water damage repair, and just general remodeling. They worked so quickly and professionally to get the job done right. I can’t say enough good things about this company!!

Becca Harris

8 months ago

Jay and his team are amazing. We needed drywall, trim, & siding replaced after a lightning strike. The whole process was very simple. They did a great job in every way and Jay kept everything running smoothly all the way. Thanks for everything and I gladly recommend them to others.

Tomas Acereto

a year ago

There was zero follow up and lack of accountability. An appointment was set up but the tech never showed nor was there a call. I called 3 times but to now avail. I would not recommend this company to any person

Jason Freels

3 years ago

These guys are terrible…. They gave me an estimate for a repair for around $ 3000 then turned around and submitted a claim to my homeowners insurance for over $7000. Don’t trust this company. They will rip you off.