ATI Restoration

Overview:
ATI Restoration is a fire damage restoration service located in Salt Lake City, Utah. The company specializes in restoring properties affected by fire incidents, providing crucial support in recovering from such emergencies.

Services Provided:
– Fire damage restoration
– Emergency response
– Property management services
– Customer communication

Hours of Operation:
Monday to Friday, 8 AM to 6 PM

Contact Information:
Phone: (801) 255-8100
Website: https://atirestoration.com/regional-offices/salt-lake-city-ut/?utm_source=gmb&utm_medium=organic&utm_campaign=salt_lake_city

Customer Reviews and Sentiment:
ATI Restoration has received mixed reviews across various platforms:
Google Reviews: 3.4 stars based on 10 reviews.

Positive feedback praises the company’s communication, responsiveness, and professionalism. Customers have noted timely completion of work and high-quality service.

Examples of positive reviews include:
“Finished all work on time and as promised. Good communication throughout all phases.” – David Gaul
“Always quick to respond, always professional and affordable.” – Jamie Pedersen

However, there are several complaints highlighting issues with customer service, hidden fees, and unprofessional conduct from staff members.

Examples of negative reviews include:
“Was charged erroneous fees… customer service was extremely rude and unprofessional.” – HopelessSoap
“These guys will steal stuff out of your house!!!!!” – Blacksav Gaming

Review Summary:
Positive Sentiments: Timely completion of work, good communication, professionalism, responsive service.
Negative Sentiments: Issues with customer service, hidden fees, unprofessional behavior from staff.

Additional Ratings:
BirdEye: 3.4 stars based on 10 reviews, reflecting similar concerns regarding customer service and satisfaction.
Total Lead Smart Rating: 4.6

Conclusion:
ATI Restoration is a fire damage restoration service in Salt Lake City, UT, known for its timely work and quality service. However, potential customers should be cautious of the negative reviews concerning customer service and fees before engaging with the company.