Pro Care Restoration in Summerfield-NC, North Carolina 27358

Pro Care Restoration

5332 US-220, Summerfield, NC 27358

4.8 (68 reviews)

Overview:
Pro Care Restoration is a trusted fire and water damage restoration company located in Summerfield, NC. With a strong reputation for excellent service and customer care, the company specializes in restoring properties impacted by disasters, ensuring that clients receive comprehensive support throughout the restoration process.

Services Provided:
– Fire damage restoration
– Water damage restoration
– Project management
– Communication and customer support

Hours of Operation:
Monday to Saturday: 9 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (336) 715-3177
Website: https://www.procarerestorations.com/

Customer Reviews and Sentiment:
Pro Care Restoration has achieved an impressive rating of 4.8 stars based on 68 reviews.

Positive feedback emphasizes the professionalism, outstanding communication, and effective project management exhibited by the team. Customers have consistently praised the respectful and attentive nature of the staff and their ability to handle stressful situations with care.

Examples of positive reviews include:
“Fantastic team here at Pro-Care. Couldn’t have asked for more…” – Chris Ford
“Their communication, knowledge, and willingness to help truly sets them above any other Restoration company!” – Hannah Williamson
“Preston was really quick responding when we had water issues in our basement.” – Dana Allen

One negative review raised concerns about littering during insulation work, indicating a potential area for improvement in environmental practices.

Review Summary:
Positive Sentiments: Exceptional communication, professional behavior, prompt response, thorough project management, and compassionate service.
Negative Sentiments: Issues with environmental practices were noted, leading to customer dissatisfaction regarding littering.

Additional Ratings:
BirdEye: 4.8 stars based on 68 reviews, reflecting strong customer satisfaction.
Total Lead Smart Rating: 8.5

Conclusion:
Pro Care Restoration stands out as a reputable choice for fire and water damage restoration services in Summerfield, NC. Highly regarded for their professionalism and thorough support during stressful situations, potential customers can expect a responsive and caring team. However, there are some concerns regarding environmental practices that the company may need to address.

Member Since August 2024

Listing Id 228979

Contact Info

5332 US-220, Summerfield, NC 27358
(336) 715-3177
Lead Smart Rating :
8.5/10.0

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5332 US-220, Summerfield, NC 27358

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Reviews

Chris Ford

2 months ago

Fantastic team here at Pro-Care. Couldn’t have asked for more from Preston, Brandon and team. Extremely respectful, communication was top-tier and they project managed the entire process end to end. Really appreciate their care and help during this project!

Hannah Williamson

2 months ago

Preston, as well as the whole team at Pro Care are outstanding. Their communication, knowledge, and willingness to help truly sets them above any other Restoration company! I would highly recommend them!

dalton mcguire

2 months ago

ProCare has helped many of my clients. I’ve received positive feedback from every client after ProCare took care of them. Preston has been personally involved in all of these cases and I appreciate the way his team treats my people!

Donnie Hancock

2 months ago

Very professional in every aspect. Fantastic guys who went over and above board to do a marvelous restore on water damage from a leaking water heater in my attic, A big THANK YOU to Pro Care Restoration Team!!!!!!!!!!!!!!!!

Caitlin Truesdale

3 months ago

Preston Snyder quickly assisted one of my clients with a water damage claim recently. I can’t say enough about his and his teams’ customer service and professionalism. I would highly recommend Preston/Pro-Care with your restoration needs!

Kristian Christ

3 months ago

As an insurance agent, Preston/Pro-Care is always my first call when helping a customer navigate a catastrophe. They are professional, compassionate and the best at what they do. I’ve had many happy policyholders who walked through their disaster with Pro-Care. We know Pro-Care always has our back!

Dana Allen

3 months ago

Preston was really quick responding when we had water issues in our basement. Situation resolved and permanent solution recommended. In the show room Madison listened carefully to our situation and recommended options to upgrade our flooring. Her advice was detailed and convincing but not pushy or aggressive. These people are competent and professional but still friendly and patient. Highly recommend

Madison Chambers

3 months ago

If you have a disaster, Pro-Care Restoration is the place to call. Everyone on their team is attentive, professional, and helpful. I would highly recommend them to anyone in need of their services.

Mitch Peterson

3 months ago

Don’t seem to Care like a Pro as they blow insulation out of their trailer at 85mph for miles and miles. Thanks for littering harmful materials all over NC.

Robyn Neal

4 months ago

Wanted to spread the word about Pro-Care Restoration. I had a disaster with my dish washer and my daughter called Pro-Care. I have never in 29 years had a team come into my house that were so knowledgeable, professional, well mannered and took time to answer any questions that I had. They had everything under control quickly. The entire team was awesome. Thank you Pro-Care Restoration and Preston for making this unexpected situation less stressful for me.