Encore RRC Inc

Encore RRC Inc

Available
location 102 Donmoor Ct, Garner, NC 27529
4.4 (30 reviews)

Overview:
Encore RRC Inc is a fire damage restoration service located in Garner, NC. The company specializes in handling water damage and fire-related restoration, offering a range of services to restore homes efficiently.

Services Provided:
Fire damage restoration, water damage restoration, plumbing services, home repairs, and emergency response.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (919) 301-8320
Website: https://encorerrc.com/

Customer Reviews and Sentiment:
Encore RRC Inc has a mixed reception based on reviews from various platforms:

Google Reviews: 4.4 stars based on 30 reviews.

Positive feedback highlights the company’s professionalism, thorough work, and effective communication. Customers appreciated the prompt response to emergencies and the care taken during the restoration process.

Examples of positive reviews include:
“Tim came out on a Sunday of new years weekend as soon as he got my message within 45 minutes!” – Lauren Doskoez
“Mike and his team did an amazing job!” – Pamela M-K
“Justin immediately recognized what the problem was… The results were phenomenal.” – Oliver Ponce

However, complaints point to significant issues, including a lack of follow-through on promised services and unresolved problems with repairs.

Negative feedback from reviewers includes:
“They did not show up when they said they would, did not complete work… I would never recommend this company to ANYONE.” – Anessa Fike
“I called the company and they did not offer me any solution.” – Issa Tanas

Review Summary:
Positive Sentiments: Professionalism, effective communication, prompt service, thorough restoration work, and emergency response.
Negative Sentiments: Unmet service appointments, incomplete work, and lack of customer support.

Additional Ratings:
BirdEye: 4.4 stars based on 30 reviews, reflecting similar sentiments on quality service but with significant complaints.
Total Lead Smart Rating: 6.5

Conclusion:
Encore RRC Inc displays a range of customer experiences in fire and water damage restoration in Garner, NC. While many customers commend their professionalism and service, significant concerns regarding reliability and communication indicate that potential clients should carefully consider this company when in need of restoration services.

business

Member Since August 2024

Listing Id 218315

Contact Info

  • address 102 Donmoor Ct, Garner, NC 27529
  • phone (919) 301-8320
  • Lead Smart Rating :
  • 6.5/10.0
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Listing location

  • address 102 Donmoor Ct, Garner, NC 27529
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