Overview:
Frank Fabio Company is based in Hugo, MN, specializing in fire damage restoration services. The company is known for its responsive customer service and high-quality workmanship, catering to various restoration needs, including water damage recovery and structural repairs.
Services Provided:
– Fire damage restoration
– Water damage mitigation
– Carpet replacement
– Structural repairs
– Drying and restoration services
Hours of Operation:
Monday to Friday 9 AM to 5 PM
Contact Information:
Phone: (651) 773-5110
Website: https://frankfabiocompany.com/
Customer Reviews and Sentiment:
Frank Fabio Company has received a mix of positive and negative feedback across various platforms, with a Google rating of 4.7 stars based on 14 reviews.
Positive reviews emphasize the company’s professionalism, quality of work, and responsive communication. Customers appreciated the timely arrival, courteous staff, and overall satisfaction with the finished projects.
Examples of positive reviews include:
“Great company to do business with! Great people!” – Jim Bursell
“The team was fabulous… They went above and beyond in ensuring quality work was completed.” – Linda Wilmsen
“We had Frank Fabio step in and they did a fantastic job.” – Laine Rust
However, there was also a notable negative review regarding lack of communication and failure to complete a job, which led to customer dissatisfaction.
Negative feedback includes:
“After a 3 month wait… they just dumped us.” – Terry Beaudoin
Review Summary:
Positive Sentiments: Professionalism, quality workmanship, responsive communication, timely service, and customer satisfaction.
Negative Sentiments: Communication issues and project abandonment, leading to customer frustration.
Additional Ratings:
BirdEye: 4.7 stars based on 14 reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 8.1
Conclusion:
Frank Fabio Company demonstrates a strong reputation in Hugo, MN for its fire damage restoration services, notable for its professional staff and quality outcomes. Despite some instances of communication breakdown, customer satisfaction remains generally high. Potential clients should consider both the positive experiences of other customers and the available feedback on areas needing improvement.
Member Since August 2024
Listing Id 219674