Marchese Restoration in White Marsh, Maryland 21162

Marchese Restoration

5409 Ebenezer Rd, White Marsh, MD 21162

4.6 (11 reviews)

Overview:
Marchese Restoration is a professional fire damage restoration company located in White Marsh, MD. The business specializes in restoring homes and properties affected by fire and smoke damage, providing thorough and respectful service to its clients.

Services Provided:
– Fire damage restoration
– Smoke damage restoration
– Water damage restoration
– Renovation services

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (410) 344-1850
Website: http://www.marcheserestoration.com/

Customer Reviews and Sentiment:
Marchese Restoration has received positive reviews across various platforms:

Google Reviews: 4.6 stars based on 11 reviews.

Positive feedback emphasizes the company’s professionalism, clear communication, timely service, and high-quality work. Customers appreciate the respect shown by the contractors and the thorough clean-up after the job.

Examples of positive reviews include:
“Marchese Restoration was professional, timely and understanding.” – Meghan Miller
“They did beautiful work and all of the team were very professional and courteous.” – Brian Yost
“The work looks incredible… you wouldn’t have known anyone had been here.” – Heidi Bichler

A negative review raised concerns about the durability of the work done, with one customer stating:
“Company is refusing to fix the problems, just giving excuses.” – Lisa Strozy

Review Summary:
Positive Sentiments: Professionalism, clear communication, high-quality workmanship, respectful contractors, and excellent clean-up.
Negative Sentiments: Issues concerning the durability of work and lack of response to resolved complaints.

Additional Ratings:
BirdEye: 4.6 stars based on 11 reviews, reflecting strong customer satisfaction with the restoration services provided.
Better Business Bureau (BBB): The business profile is established but does not currently have an accreditation or a rating.

Total Lead Smart Rating: 8.0

Conclusion:
Marchese Restoration appears to be a reliable choice for fire damage restoration services in White Marsh, MD, particularly praised for their professionalism and quality work. While most reviews are overwhelmingly positive, potential customers should be aware of the mixed sentiments concerning the durability of repairs and possible communication issues before making a decision.

Member Since August 2024

Listing Id 230613

Contact Info

5409 Ebenezer Rd, White Marsh, MD 21162
(410) 344-1850
Lead Smart Rating :
8.0/10.0

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Listing location

5409 Ebenezer Rd, White Marsh, MD 21162

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Reviews

Meghan Miller

a month ago

Marchese Restoration was professional, timely and understanding. From the very beginning there was clear communication (everything ended up being accurate as well) and they wanted to understand our expectations for a final result. Each contractor that entered our home was respectful and professional. The work is top notch and couldn’t be more beautiful. Would and have already recommended to friends!

Nina Brady

2 months ago

Marchese oversaw the restoration of my house after a fire and smoke damage. They did a great job making sure everything was as I requested and were great to work with. The fire happened shortly before I deployed and they were excellent about using my designated representative (my brother, who had a power of attorney) and not causing further stress during my deployment by trying to contact me with mundane questions he was there to answer. Hopefully I never have to work with them again as that means damage to my house, but if I need a restoration company again, I will call them first.

Oliver

a year ago

Lou was very responsive, and professional. He went above and beyond to ensure I understood all aspects of the renovation project. I would definitely recommend Marchese Restoration.

Brian Yost

2 years ago

We had an insurance claim for water damage in our bathroom. Joe’s team was top notch in working with us to get the renovations completed. Phil led the project and was super responsive and easy to talk to. The bathroom turned out better than we could have hoped for! They did beautiful work and all of the team (carpenter, plumber, tile placement) were very professional and courteous. I would definitely recommend them hands down. Quality company and beautiful work!

Heidi Bichler

2 years ago

Lou’s guys did an amazing job!! We always knew who was coming and what time they would be here. The work looks incredible. They protected our floors when the came in and when they left, you wouldn’t have known anyone had been here (except for the beautiful new bathroom). They took all the boxes with them, vacuumed all the dust they created and even cleaned up outside. I would recommend them to anyone!!!

Sheldon Waugh

3 years ago

Quick Service and great customer service!

Lisa Strozy

4 years ago

Had work done a few years ago, seemed great at the time but nothing held up, company is refusing to fix the problems, just giving excuses. I will never recommend this company

David Morley

5 years ago

Marchese Restoration does absolutely beautiful work. Very responsive service and top notch restoration.

Joseph Kleinman

5 years ago

Couldn’t be more professional

Lisa Strozykowski

7 years ago

I was so upset about my house catching on fire but this is hands down the best company I have ever worked with! They were knowledgeable, understanding, hard working and courteous! 5 stars is not enough for the experience I have had with them!