Metro Restoration Services Inc in Louisville-KY, Kentucky 40217

Metro Restoration Services Inc

1418 S Shelby St, Louisville, KY 40217

4.1 (29 reviews)

Overview:
Metro Restoration Services Inc is a fire damage restoration service located in Louisville, KY. The company specializes in restoring properties after fire, water, and storm damage, offering a professional and friendly approach to its clients during challenging times.

Services Provided:
– Fire Damage Restoration
– Water Damage Restoration
– Storm Damage Repair
– Roof Repairs

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (502) 637-8767

Customer Reviews and Sentiment:
Metro Restoration Services has received generally positive feedback across various platforms:

Google Reviews: 4.1 stars based on 29 reviews.

Positive sentiments emphasize the company’s professionalism, efficient communication, and high-quality restoration services. Customers have expressed appreciation for the friendly staff and the company’s ability to manage difficult situations effectively.

Examples of positive reviews include:
“Fantastic company. Everyone was so nice and professional. 100% would recommend.” – Em Illy
“John came when he said he would, was very polite, and took care of exactly what we needed.” – Brian Yarberry
“Metro Restoration came to the rescue. The damage was overwhelming! Thank God for Metro Restoration.” – Wayne Fenley

The only negative feedback highlights a poor experience, characterized by a low rating without further context:
“If this business is as good at restoration as they are at putting a shopping cart away, you may want to look elsewhere for restoration services.” – Anna Pearcy

Review Summary:
Positive Sentiments: Professionalism, efficient communication, high-quality work, friendly service, and effective management of restoration tasks.
Negative Sentiments: Isolated negative experiences suggesting areas for improvement.

Additional Ratings:
BirdEye: 4.1 stars based on 29 reviews, reflecting a consistent trend of customer satisfaction, despite a few isolated complaints.
Total Lead Smart Rating: 8.0

Conclusion:
Metro Restoration Services Inc appears to be a reputable choice for fire and water damage restoration in Louisville, KY. Their quick response times, professional staff, and successful project outcomes have garnered high praise from most customers. However, prospective clients may want to consider the single negative review and assess their needs accordingly before making a decision.

Member Since August 2024

Listing Id 221889

Contact Info

1418 S Shelby St, Louisville, KY 40217
(502) 637-8767
Lead Smart Rating :
8.0/10.0

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Listing location

1418 S Shelby St, Louisville, KY 40217

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Reviews

Em Illy

3 weeks ago

Fantastic company. I experienced a significant loss due to fire, it was absolutely terrifying trying to figure out who to call, what to do. Metro restoration was my saving grace. Everyone was so nice and professional. 100% would recommend. I hope no one has to go through what we went through, but if it happens. They were fantastic.

Brian Yarberry

a month ago

John Horton came out today to look at our roof that needed repaired after the storms. He came when he said he would, was very polite, and took care of exactly what we needed. Highly recommend Metro Restoration Services!

Wayne Fenley

3 months ago

December 2022 “The deep freeze” Metro Restoration came to the rescue. Our old chapel building had sprung several leaks in the front of the building and ran for about 5 days before someone noticed it. The damage was overwhelming! Thank God for Metro Restoration. John was very professional and employees were outstanding. Thanks for the hard work. Faith Baptist Bible Church Lebanon Junction, Ky.

Brian Morman

3 months ago

Excellent work and great coordination. These guys made a bad situation so easy. Would use them anytime

Patrick Cahill

4 months ago

Local veteran owners.

Tyler Estes

6 months ago

Great company. Very fast and efficient responses.

Erika Wyatt

8 months ago

Jimmy and his team did an amazing job restoring my home after a flood in our kitchen. I am so happy with how my floors turned out! His team worked diligently and took care of our home. Jimmy communicated well throughout the whole project. Thank you Metro Restoration!

Rhonda Rowland

8 months ago

Metro restored my home after an upstairs toilet blew a gasket. John is a very knowledgeable, timely and good guy. They make sure the customer is happy in the end.

Anna Pearcy

9 months ago

If this business is as good at restoration as they are at putting a shopping cart away, you may want to look elsewhere for restoration services.

Cat Lee

a year ago

I used Metro to repair my home after a pipe burst. They did such a great job getting my house back to normal! The contractors did such a great job explaining everything to me and getting it done quickly and professionally. I am a first time homeowner and I felt respected and heard throughout the process. I would use this company again and I highly recommend them!