Water And Fire Damage Restoration in Fort Wayne, Indiana 46805

Water And Fire Damage Restoration

3427 And 3433 N Clinton St, Fort Wayne, IN 46805

3.3 (20 reviews)

Overview:
Water And Fire Damage Restoration is a service company located in Fort Wayne, IN, specializing in fire damage restoration and home repair services. The company addresses various restoration needs, particularly after incidents involving fire or water damage.

Services Provided:
– Fire damage restoration
– Home remodeling
– Water damage repair
– Assistance with home insurance claims

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (219) 244-2265

Customer Reviews and Sentiment:
Water And Fire Damage Restoration has received mixed reviews across various platforms:

Google Reviews: 3.3 stars based on 20 reviews.

Positive feedback highlights the company’s excellent workmanship and helpfulness with insurance claims. Customers commend the detailed work and cleanliness during projects.

Examples of positive reviews include:
“D W Brandenburger does amazing work!” – Clara Eicher
“Excellent job… very neat and cleaned up every day.” – Karen Niemeyer
“Great company to work with, the assist you with home insurance claims.” – Allana Coulter

Negative feedback primarily revolves around poor communication, delays in service, and lack of follow-through on projects.

Examples of negative reviews include:
“Our leak happened in October… I still don’t even have a quote…” – Jenn Ndlovu
“Terrible follow through… waited and waited.” – Brandon Blair
“They were completely useless… Consumer beware.” – Jay Biesenthal

Review Summary:
Positive Sentiments: Excellent workmanship, prompt handling of insurance claims, meticulous work, and cleanliness.
Negative Sentiments: Communication issues, delays in service, and frustration over uncompleted projects.

Additional Ratings:
BirdEye: 3.3 stars based on 20 reviews, indicating a trend of customer dissatisfaction related to service quality and communication.
Total Lead Smart Rating: 4.5

Conclusion:
Water And Fire Damage Restoration appears to provide valuable restoration services in Fort Wayne, IN, especially noted for their workmanship and assistance with insurance claims. However, prospective customers should be cautious due to reported issues with communication and service delays.

Member Since August 2024

Listing Id 217848

Contact Info

3427 And 3433 N Clinton St, Fort Wayne, IN 46805
(219) 244-2265
Lead Smart Rating :
4.5/10.0

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Listing location

3427 And 3433 N Clinton St, Fort Wayne, IN 46805

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Reviews

Clara Eicher

6 months ago

D W Brandenburger does amazing work! They have done so many projects for us and we’ve been very pleased with every one of them!

Karen Niemeyer

7 months ago

DW Brandenberger just completed a full remodel of my bathroom. They did an excellent job. Very neat and cleaned up every day before they left. Special kuddos to Dillon and BJ. They do meticulous work. Definitely recommend them for your remodeling needs.

Allana Coulter

a year ago

Great company to work with, the assist you with home insurance claims for fire damage, fallen trees, and much more!

Jenn Ndlovu

2 years ago

They charged us over $300 to put a fan in our attic for 24 hours. Then they went AWOL. Our leak happened in October. It’s now February, and even after me hounding them, I still don’t even have a quote in hand much less any actual work done. SO FRUSTRATING!!!

C M

2 years ago

I can honestly see why their reviews are so low. They do a poor job of communication. They would not do some warranty work over $43. I simply asked them to prove it over and over with invoices and insurance claims. They never did and were always confrontational. I have no problem paying it if they would simply prove it. I already paid thousands so why would I not pay the $43. That does not justify passing on the warranty work for a customer. Stay away from this company I wish one star was not allowed. They simply do not deserve such a high rating

Brandon Blair

2 years ago

Overall just a poor experience. Decent customer service as far as friendliness goes but terrible follow through. Waited and waited and waited.

Jay Biesenthal

3 years ago

We had hired them to do our floors, insulation and some drywall work after some water damage. Could never get an answer on when they could start and they never were timely in returning calls or txt. Called their main office which was answered by an answering service…what a joke.They were completely useless and I ended up telling my insurance company (who somehow recommended these clowns) to fire them. If I could give them a negative number I would. They were able to install the insulation and deliver the flooring before we had enough of their service. Consumer beware.

Dave Bowyer

5 years ago

They repaired parents house after an accident. Workmanship isn’t too bad. They have been terrible about getting the job finished. Job has lasted twice as long (or more) than it should have. Not sure if I would recommend them or not.

Rocky Bays

6 years ago

Repaired my garage while breaking my fence and outlets in the process.

Susan Howard

6 years ago

Received inspection/estimate and repair within 30 days and I found that to be impressive as other roofers were not as responsive and quick. Workers did an excellent job on tear off of roof and neighbors have already noted how good the roof looks. I highly recommend Steve and Joe for any roofing work that needs to be done.