Overview:
Coast Construction is a fire damage restoration service located in San Leandro, CA. The company specializes in assisting clients affected by catastrophic fires, providing comprehensive support and reconstruction services to help restore properties and manage the aftermath of such traumatic events.
Services Provided:
– Fire damage restoration
– Emergency board-up services
– Insurance claim assistance
– Project management
– Detailed project explanations and guidance
– Support before and after fire incidents
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (510) 533-7168
Website: [www.coastconstruction.net](http://www.coastconstruction.net/)
Customer Reviews and Sentiment:
Coast Construction has an overall positive rating of 4.4 stars based on 20 reviews.
Positive feedback emphasizes their comprehensive service, professionalism, and the compassionate support provided during difficult times.
Examples of positive reviews include:
“Coast was a great blessing… they stepped in and coached us through the whole process.” – Dorothea Brooke
“Linda was my project manager… she was so thoughtful and clearly cared about making sure everything went right.” – Aaron Harbaugh
However, there are negative sentiments related to emergency response delays and customer service issues.
Examples of negative reviews include:
“24hr Emergency Response? Fail. We called their 24 hour phone # for an emergency boards up. They answered and hung up.” – Shelly Jenkins
“Any company that allows their employees to drive… at speeds exceeding 90mph gets 1 star in my book.” – Ryan Hayden
Review Summary:
Positive Sentiments: Comprehensive service, professional conduct, attentive project management, and effective communication.
Negative Sentiments: Issues with emergency response, customer service, and a few frustrated customers regarding timeliness.
Additional Ratings:
BirdEye: 4.4 stars based on 20 reviews, showing a solid overall satisfaction but with mention of service inconsistencies.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating).
Total Lead Smart Rating: 7.6
Conclusion:
Coast Construction appears to be a commendable choice for fire damage restoration services in San Leandro, CA, known for their thoroughness and caring approach during challenging situations. However, potential clients should consider the mixed reviews about emergency response and customer service before engaging their services.
Member Since August 2024
Listing Id 227618