Testerman Restoration, LLC in Knoxville, Tennessee 37922

Testerman Restoration, LLC

104 Land Oak Rd, Knoxville, TN 37922

3.8 (19 reviews)

Overview:
Testerman Restoration, LLC is a building restoration service located in Knoxville, TN. The company specializes in home restoration following damage, including water damage repair and renovation services.

Services Provided:
– Water damage restoration
– Home renovations
– Custom cabinetry
– Wainscoting replacement
– Drywall and painting services
– Insurance claim assistance

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (865) 691-1169
Website: www.testermanrestorations.com

Customer Reviews and Sentiment:
Testerman Restoration, LLC has received mixed reviews across various platforms:

Google Reviews: 3.8 stars based on 19 reviews.

Positive feedback underscores the company’s professionalism, quality of work, and effective communication, especially when dealing with insurance claims.

Examples of positive reviews include:
“The professionals at Testerman did an amazing job in restoring our home after significant water damage.” – David Miller
“Incredibly professional company with obvious experience and knowledge in the trade.” – Kyla Barraza
“Testerman Restoration worked with my insurance company… a trustworthy group of professionals.” – Anne White

Negative feedback often centers around poor workmanship, lack of response to inquiries, and issues with warranty coverage.

Examples of negative reviews include:
“The shower pan started leaking… they did not use any type of moisture barrier.” – Rick Falco
“Terrible company with low morals who just want to rip you off.” – AJ Travis
“Deadbeat employer owes me 2 weeks pay, mileage and repairs.” – Mike Stevens

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, effective communication, supportive during insurance claims.
Negative Sentiments: Issues with craftsmanship, unresponsive customer service, and warranty problems.

Additional Ratings:
BirdEye: 3.8 stars based on 19 reviews, indicating a similar trend in customer feedback.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). Complaints noted regarding workmanship quality and unresolved issues.

Total Lead Smart Rating: 5.3

Conclusion:
Testerman Restoration, LLC presents a competent option for building restoration services in Knoxville, TN, particularly valued for their insurance claim support and professional approach. However, potential customers should be cautious due to the varied reviews and noted issues with workmanship and customer service responsiveness.

Member Since August 2024

Listing Id 220655

Contact Info

104 Land Oak Rd, Knoxville, TN 37922
(865) 691-1169
Lead Smart Rating :
5.3/10.0

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Listing location

104 Land Oak Rd, Knoxville, TN 37922

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Reviews

David Miller

2 years ago

The professionals at Testerman did and amazing job in restoring our home after significant water damage. When the were finished it was as though nothing had happened. Custom cabinets were rebuilt, wainscoting, replaced, walls and crown molding and casing all look original.

Rick Falco

2 years ago

The previous owner of our house used them to renovate the bathrooms in our house prior to the sale as part of our contract agreement. The shower pan in the main bathroom started leaking. We found out that they did not use any type of moisture barrier nor will they warranty any of the work. The main bath also has issues with poor workmanship. The tub did not have any calking and the fittings on all the fixtures were loose. The hot and cold handles on the faucet were reversed when we moved in. The paint on the walls looks like it was done by a 10 year old. I wouldn’t recommend them to take my trash out let alone do any more work in my house.

AJ Travis

3 years ago

Terrible company with low morals who just want to rip you off. They will never respond to your calls or emails if you have a problem or question. Save your money and find somebody better.

Joe Bucci

3 years ago

I had a fantastic experience with Testerman. The team was knowledgeable, easy to work with, fast to respond, and produced quality work. Not only would I recommend you, I already have

Mike Stevens

4 years ago

Deadbeat employer owes me 2 weeks pay, mileage and repairs. POS! Hi Ben! Pay Up Punk!

Kyla Barraza

4 years ago

Incredibly professional company with obvious experience and knowledge in the trade and communication between your insurance and their office makes all for a smooth process.

Richard Huskey

5 years ago

Top notch contractor in West Knoxville

Alicia Burch

5 years ago

Testerman Restoration, LLC is a very professional and knowledgeable company. If you have an insurance claim they are great to help you work with your insurance company, since they work with many different ones and are on several different preferred lists. The company has years of experience in their field. There is no job that is too big nor too small for them. I would highly recommend them for any of your needs.

Charles Headlee

5 years ago

Employees cannot drive safely. If you are making a right turn from from Broadway on to Cedar (in Fountain City at 6:30 on September 23, 2018 in a company truck) you should be in the right lane. Not the left lane. The left lane is for going straight. The right lane is for going straight or turning right.

Anne White

6 years ago

My home, along with many others in my neighborhood, was hit by a straight-line wind storm in May 2017. Testerman Restoration worked with my insurance company and made the process of repairing my home as easy as possible. TR has a wonderful group of employees who consistently went above and beyond in caring for my home. They are a well-organized and trustworthy group of professionals that I highly recommend.