Accord Restoration in Harrisburg-PA, Pennsylvania 17111

Accord Restoration

4510 Paxton St #100, Harrisburg, PA 17111

4 (23 reviews)

Overview:
Accord Restoration is a building restoration service located in Harrisburg, PA. The company specializes in home restoration projects, particularly focusing on water damage and insurance claims assistance.

Services Provided:
– Home restoration
– Water damage repair
– Insurance claim assistance
– General building restoration

Hours of Operation:
Monday to Friday, 9 AM to 5 PM

Contact Information:
Phone: (888) 277-0651
Website: http://www.accordrestoration.com/

Customer Reviews and Sentiment:
Accord Restoration holds a rating of 4.0 stars based on 23 reviews.

Positive feedback highlights the company’s effective communication, timely service, and thorough restoration work. Customers have appreciated the assistance provided during insurance claims and the quality of the restoration performed.

Examples of positive reviews include:
“Craig helped me every step of the way through my insurance claim… Accord did great work on my home in a timely fashion.” – Pedro Mora
“Excellent service.. Everything was scheduled and finished on time… Very Very happy.” – zsuzsa gal
“Overall Accord did a great job and I couldn’t be happier!” – Samantha Stoner

Negative feedback mentions dissatisfaction with communication and project management, including instances of unfulfilled promises and disputes regarding extra materials and repairs.

Examples of negative reviews include:
“After several attempts to contact Accord, we will be contacting legal counsel.” – Rodd Haubb
“Curt did not follow up or follow through with anything he promised.” – Ben Franklin

Review Summary:
Positive Sentiments: Timely service, effective communication, quality restoration work, good assistance with insurance claims.
Negative Sentiments: Poor communication on some projects, unfulfilled promises, project management issues.

Additional Ratings:
BirdEye: 4.0 stars based on 23 reviews, indicating a mix of satisfied and dissatisfied customers.
Better Business Bureau (BBB): The business has a profile but is not accredited, with a BBB rating of NR (No Rating) and multiple complaints noted over the years.
Total Lead Smart Rating: 5.7

Conclusion:
Accord Restoration presents itself as a capable choice for building restoration needs in Harrisburg, PA. The company is praised for its effective communication and restoration services, particularly in handling insurance claims. However, potential clients should be cautious and review both positive experiences and the issues reported by other customers before proceeding.

Member Since August 2024

Listing Id 218993

Contact Info

4510 Paxton St #100, Harrisburg, PA 17111
(888) 277-0651
Lead Smart Rating :
5.7/10.0

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Listing location

4510 Paxton St #100, Harrisburg, PA 17111

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Reviews

Rodd Haubb

9 months ago

After the worthless electrician made 50 trips to hook everything up, the floor we were promised that would NEVER leak…PEALED UP! They made repairs BEFORE they were paid. Now…nothing! After several attempts to contact Accord, we will be contacting legal counsel.

Pedro Mora

11 months ago

Craig helped me every step of the way through my insurance claim. He worked with my insurance company for 5 months to ensure I got the money deserved for my claim. Accord did great work on my home in a timely fashion, and they came in under the quoted price. I would recommend this company to anybody looking for restoration work done on their home.

Albert Harr

a year ago

Shady people. Glad I was only employed for a year at this place

Calvert Hartman

a year ago

very good

Seay Seay

a year ago

Lets just say be aware. They we scheduled to do the whole project some parts of project took too long to complete and why did I end up with 5 extra gallons of paint an extra room of rug and flooring an extra kichen cabinet that would not have worked. I used thier measurements etc The only way I knew is I brought it to pickup and some project for time sake was done by other party. What a waste! What would have happened to all of that extra product!? Why was it so wrong to begin with?!

zsuzsa gal

a year ago

Excellent service.. Everything was scheduled and finished on time… Very Very happy…..

Lindsay Johnson

2 years ago

We had water in our basement and are very fortunate that Accord Restoration as able to visit the damage within 24 hours, provide a plan of how to fix the basement and kept us in the loop on their progress. Everyone has been really nice and easy to work with and they allow my curious toddler to ask a lot of questions!

Jan & Jeff Holt

2 years ago

Soooo accommodating! Our belongings were treated with care. The guys who delivered couldn’t have been more friendly. Dealing with Craig was very comforting as he assured us that it was no problem to take care of everything for us.

Samantha Stoner

2 years ago

After a major water leak I didn’t know what to do next. From the beginning Curt was awesome to deal with. He made a very stressful situation a lot easier. From receiving weekly updates on what the progress was to stopping by to drop off papers to ensure I had everything I needed for the insurance company. He made this process as painless as possible. When the repairs started Joel was very efficient and did a fantastic job on making my house look brand new. He explained everyday what his goals were and at the end of the day touched base with me on what was accomplished and when to expect him next. Overall Accord did a great job and I couldn’t be happier!

Ben Franklin

3 years ago

“Curt did not follow up or follow through with anything he promised. He contradicted himself over and over again. Craig, manager, was very rude. Would never recommend.”