FIRST ONSITE Property Restoration in Asheville, North Carolina 28806

FIRST ONSITE Property Restoration

739 Dogwood Rd, Asheville, NC 28806

3 (2 reviews)

Overview:
FIRST ONSITE Property Restoration is located in Asheville, NC, and specializes in building restoration services. Despite its commitment to quality, the company has received mixed reviews from its customers.

Services Provided:
Building restoration services

Contact Information:
Phone: (828) 376-3680
Website: https://firstonsite.com/locations/view/us/nc/asheville/739-dogwood-rd

Customer Reviews and Sentiment:
The company has received a rating of 3.0 stars based on 2 reviews.

Positive feedback praises the hard work and commitment of the team.
Examples of positive reviews include:
“The hardest working team in the restoration business out there.” – Tug Boat

However, negative sentiments highlight serious issues with customer service and contract fulfillment.
Examples of negative reviews include:
“Finally went to BBB to file a complaint to learn they aren’t listed.” – Timothy Hopson

Review Summary:
Positive Sentiments: Hardworking team, desire to earn business
Negative Sentiments: Issues with customer service, complaints about contract fulfillment, unresolved matters leading to legal actions

Conclusion:
FIRST ONSITE Property Restoration demonstrates a mixed reputation in the Asheville area. While customers have noted the dedication of the team, significant complaints regarding contract management and customer service warrant caution for potential clients.

Member Since August 2024

Listing Id 212657

Contact Info

739 Dogwood Rd, Asheville, NC 28806
(828) 376-3680

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Listing location

739 Dogwood Rd, Asheville, NC 28806

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Reviews

Timothy Hopson

2 years ago

Signed an employee contract. Took bill money to get to new Orleans, Louisiana that they stated in their employee contract would be reimbursed. Gave address to a motel and when I arrived the room was not reserved for me like they stated. No reimbursement of expenses and blamed me because I left after waiting 3 hours and the motel staff stating they still had not gotten me a room. I even called Mel from the motel and advised. Tried several times to get them to reimburse expenses to no avail. Finally went to bbb to file a complaint to learn they aren’t listed. Finally just said enough and filed a suit for breach of contract and undue stress and mental anguish. How they are able to contract with FEMA is beyond me. I guess they know somebody. Ppl beware.

Tug Boat

3 years ago

The hardest working team in the restoration business out there. They don’t just want to win your business, they want to earn your business.