Pride Roofing & Solar, LLC

Overview:
Pride Roofing & Solar, LLC is a roofing contractor based in Cheyenne, WY, located at 307 E 17th St. The company specializes in roofing services and is well-regarded for its customer service and professional staff.

Services Provided:
– Roofing installations and repairs
– Roof inspections
– Customer service and communication assistance
– Professional consultations

Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (307) 277-4441
Website: https://www.prideroofingandsolar.com/

Customer Reviews and Sentiment:
Pride Roofing & Solar, LLC has received positive reviews overall, with a rating of 4.8 stars based on 39 reviews.

Positive feedback emphasizes the company’s knowledgeable staff, excellent customer service, and high-quality work. Customers have noted the professionalism of the team and the thoroughness of the clean-up process.

Examples of positive reviews include:
“Matt was very helpful, knowledgeable and professional.” – Daniel Castaneda
“Tara was very prompt and helpful, and Paul was very knowledgeable and honest.” – Ryan Thatcher
“Christian was so helpful and meticulous with his assessment of my roof.” – Linda Valenti

However, there is a notable negative review that highlights issues with communication and timeliness:
“Unprofessional. Did not complete work in timely manner…they were salespeople and once they got my money- they quit responding.” – Jeri Gonzales

Review Summary:
Positive Sentiments: Professionalism, responsiveness, knowledgeable staff, excellent customer service, and quality workmanship.
Negative Sentiments: Issues with communication, unresponsiveness after payment, and project delays.

Additional Ratings:
BirdEye: 4.8 stars based on 39 reviews, indicating strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited, with a BBB rating of NR (No Rating). There have been no complaints noted in the last three years.

Total Lead Smart Rating: 7.8

Conclusion:
Pride Roofing & Solar, LLC stands out in Cheyenne for its professional roofing services and customer-oriented approach. While the majority of customer feedback is positive, potential clients should consider the isolated negative review regarding communication and project management before making a decision.