Jay’s Custom Construction, Inc.

Overview:
Jay’s Custom Construction, Inc. is a roofing contractor located in Fort Atkinson, WI. The company offers various construction-related services, including roofing, window installation, and siding. However, the business is facing challenges with customer satisfaction based on several reviews.

Services Provided:
– Roofing
– Window installation
– Siding

Hours of Operation:
Monday to Saturday: 8 AM – 6 PM
Closed on Sundays

Contact Information:
Phone: (920) 563-2400

Customer Reviews and Sentiment:
Google Reviews: 2.0 stars based on 4 reviews.

Mixed feedback reveals significant issues regarding communication and quality of work. Negative sentiments gain prominence from reviews highlighting unfulfilled promises and lack of responsiveness.

Examples of positive reviews include:
“Jay is a great guy to work with! Very knowledgeable!” – Jane Kartes

Negative sentiments are captured well in these reviews:
“Stay away from this company. They will make promises…” – Tony (Swingle51)
“I have spent 4 weeks now trying to get any response from Jays…” – Matt Pastorek

Review Summary:
Positive Sentiments: Knowledgeable staff.
Negative Sentiments: Unfulfilled promises, poor communication, and unresolved issues related to work done.

Additional Ratings:
BirdEye: N/A
Better Business Bureau (BBB): Not applicable
Total Lead Smart Rating: 3.0

Conclusion:
Jay’s Custom Construction, Inc. presents a concerning picture for potential clients, especially highlighted by low customer satisfaction and significant communication issues. While there are some positive sentiments about the owner’s knowledge, the overall experience appears to be unfavorable. Customers are advised to proceed with caution based on the prevailing negative reviews.