Fox Roofing & Exteriors in Vancouver, Washington 98662

Fox Roofing & Exteriors

5115 NE 94th Ave a, Vancouver, WA 98662

4.1 (81 reviews)

Overview:
Fox Roofing & Exteriors is a reputable roofing contractor located in Vancouver, WA. Known for its professionalism and quality workmanship, the company specializes in comprehensive roofing services including installations, inspections, and repairs. They have built a solid reputation in the Vancouver and Portland areas.

Services Provided:
– Roof installation
– Roof inspections
– Roof repairs
– Quality workmanship
– Customer support
– Warranties

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (360) 228-3067
Website: https://www.foxroofingpro.com/

Customer Reviews and Sentiment:
Fox Roofing & Exteriors holds a rating of 4.1 stars based on 81 reviews across various platforms.

Positive feedback emphasizes the company’s professionalism, quality of work, and thorough clean-up. Customers appreciate the timely completion of projects and the effective communication they experienced with the team.

Examples of positive reviews include:
“Excellent job folks!!!!” – Michael Culp
“Highly recommend Fox for any roofing needs.” – Margret Deebel
“Exceptional customer care and transparent pricing set them apart.” – Mark Clemetson

Conversely, there were some complaints regarding cold calling practices and communication issues, particularly with customer interactions prior to jobs starting.

Examples of a negative review:
“I didn’t even finish speaking and she abruptly hung up on me.” – Sam Sung

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, effective communication, timely project completion, and thorough clean-up.
Negative Sentiments: Communication issues during initial contact and aggressive sales tactics.

Additional Ratings:
BirdEye: 4.1 stars based on 81 reviews, indicating similar positive trends.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been few customer complaints.
Total Lead Smart Rating: 7.5

Conclusion:
Fox Roofing & Exteriors is a solid option for roofing services in Vancouver, WA, praised for their professionalism and high-quality work. However, potential clients should consider the mixed sentiments related to communication and sales practices when making their decision.

Member Since August 2024

Listing Id 522749

Contact Info

5115 NE 94th Ave a, Vancouver, WA 98662
(360) 228-3067
Lead Smart Rating :
7.5/10.0

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5115 NE 94th Ave a, Vancouver, WA 98662

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Reviews

Michael Culp

a week ago

Very satisfied with entire crew of Fox Roofing. Huge job with a few hidden problems and still only took two days. Excellent job folks!!!!

Margret Deebel

3 weeks ago

Fox Roofing work crew was fantastic. All work was completed on time and everything was cleaned up daily. I have lots of foundation plants, no plants injured, very surprising since it was a heavy tile roof being replaced. They were always checking in and making sure that all work was completed and we were satisfied. Highly recommend Fox for any roofing needs.

Michael Maloof

2 months ago

Just had my roof done, here in Richland, Wa with Fox Roofing. Even though the communication with Fox Roofing was less than desirable, the professionalism and workmanship of the installation team was fantastic. The quality of product and warranty is top-notch. The project was not without turbulence, but once the communication occurred there was a willingness to see me happy and we landed on a fair outcome. It’s unfortunate that I have to give 3 stars, because if communication was a little better at the start, I could have easily provided a 5 star review. I’m glad the roof is done and it looks great!!! They did it in only 4 days.

Philip Schonewill

2 months ago

Everyone from Fox communicated promptly throughout the process. Sales reps Wyatt and Joe were very helpful discussing our roof’s condition. The crew did great work (we hardly noticed them) and cleaned up thoroughly. They were great to work with and would recommend to others.

Carol Boe

2 months ago

100% satisfied with the experience of working with Fox Roofing. Everybody was great. Tanner the canvasser and Joe the estimator were very polite and not pushy. They were fairly priced and have great warranties. 50 years! Communication with Tammy and Shane couldn’t have been better. Communication with the crew wasn’t the best (language barrier) but when the foreman arrived it was much better. Their quality of work was awesome and roof looks great!

Zach Sandell

2 months ago

I met with cameron and he was awesome. Very knowledgeable and professional and reassured me that fox roofing was the way to go. May not of been the cheapest route but like they say, you get what you pay for. Great job all around, would recommend for anyone in the Vancouver or Portland area.

Sam Sung

2 months ago

Got cold called by this company. The woman said they were wrapping up business in my neighborhood and wondered how my roof was and if it had any issues. I have a fairly new roof and no problems but when I started to tell her this I didn’t even finish speaking and she abruptly hung up on me. Don’t call me looking for business and then be rude.

Kody Simmons

3 months ago

From start to finish the experience was great. I met with four company’s in searching for a roof and chose Shane and Fox Roofing because they were professional and pleasant and we worked together to make the best choice for my home. And Tammy was GREAT!!!

Mark Clemetson

3 months ago

Fox Roofing & Exterior’s: Superior craftsmanship, efficient service, and outstanding durability. Exceptional customer care and transparent pricing set them apart. Highly recommend for a worry-free, top-quality roofing experience. I give them 5 stars!

Kaci Huntington

3 months ago

Fox came out & did a thorough inspection on my roof & gave me tons of information! They were very professional & honest with my options. I’m a first time homeowner and they were very helpful and I chose to go with them for my roof install.