The Roof Doctor in Tumwater, Washington 98501

The Roof Doctor

8120 Old Hwy 99 SE, Tumwater, WA 98501

4.5 (93 reviews)

Overview:
The Roof Doctor is a roofing contractor based in Tumwater, WA. They provide a range of roofing services, including installation and roofing repairs, ensuring quality workmanship and customer satisfaction. With a strong reputation in the Olympia area, they have built a loyal customer base over the years.

Services Provided:
– Roof installation
– Roof repairs
– Remodeling
– Deck construction
– Stair installation

Hours of Operation:
Monday to Saturday, 9 AM to 5 PM

Contact Information:
Phone: (360) 800-4866
Website: https://www.theroofdoctor.com/olympia/?utm_source=GBP&utm_medium=organic&utm_campaign=website&utm_content=olympia

Customer Reviews and Sentiment:
The Roof Doctor has garnered positive feedback across various platforms, maintaining an average rating of 4.5 stars based on 93 reviews.

Examples of positive reviews include:
“Keith and Chris did a great job on putting on a new roof for us. Would definitely recommend Roof Doctor!” – Julia S
“David’s attention to detail and dedication to customer service is unmatched.” – Seng Phanhthavilay
“They really care about you and the project.” – Pastor Steve Blanchard

The complaints are minimal, but there’s a general concern about high expectations setting customers up for greater scrutiny of performance.

Review Summary:
Positive Sentiments: Professionalism, quality of work, knowledgeable staff, prompt service, and positive customer care.
Negative Sentiments: Minimal, with some suggestions for clearer communication on service scopes.

Additional Ratings:
BirdEye: 4.5 stars based on 93 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile and is not accredited with a BBB rating of NR (No Rating). There have been no complaints reported in the last three years.

Total Lead Smart Rating: 9.0

Conclusion:
The Roof Doctor appears to be a highly reputable choice for roofing services in Tumwater, WA, known for their exceptional customer care, professionalism, and quality work. Customers can expect a dedicated team ready to assist with various roofing and home improvement projects.

Member Since August 2024

Listing Id 522009

Contact Info

8120 Old Hwy 99 SE, Tumwater, WA 98501
(360) 800-4866
Lead Smart Rating :
9.0/10.0

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Listing location

8120 Old Hwy 99 SE, Tumwater, WA 98501

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Reviews

Julia S

3 days ago

Keith and Chris did a great job on putting on a new roof for us. Would definitely recommend Roof Doctor to anyone in the Olympia area.

Seng Phanhthavilay

6 days ago

**Exceptional Service from David Cha at Tacoma’s Roof Doctor** As a real estate agent, it’s crucial for me to have reliable professionals to recommend to my clients. David Cha from Tacoma’s Roof Doctor exceeded all expectations when my client lost a Decra tile off her roof. David promptly returned my call and listened attentively to the issue. He sourced the tile all the way from Anaheim, CA, and ordered two tiles just to be safe. Within two weeks of my initial call, David selflessly climbed up on my client’s roof and installed the missing tile. His attention to detail and dedication to customer service is unmatched. David is a true professional, and I highly recommend him to anyone in need of roofing services. If you’re deciding on a roofing company, give Roof Doctor a call and ask for David Cha! You won’t be disappointed.

Pastor Steve Blanchard

a week ago

Kelly and Tara at the Roof doctor have been our ‘go to’ for over 25 years! The Roof doctor team has assisted us in so many projects! Not only do they do the roof but they do remodeling ..decks ..stairs etc. Anything that you need done! They really care about you and the project . No one else we would ever go to! Thank you, Kelly and Tara and all of Roof doctor!!

Vanessa Corey

a week ago

Chris was in the neighborhood when I flagged him and his partner down just to pick his brain and he was wonderfully confident that he had roofed our house years ago! He was happy to pull up the previous estimate and explained today’s current price points. We’ve had two other estimates but I feel like the roof doctor doesn’t play any games and will be the best choice for us

Keith Brent

a week ago

Chris was awesome, he has a vast knowledge of roofing and the crew was amazing, thank you roof doctor

Cherise Tyler

a week ago

I have been doing business with the Roof Doctor for years. I recently just replaced a roof on my rental and had the pleasure of working with Ken’s daughter Tara this go around. Tara and her crew did an amazing job and I couldn’t be happier. My roof looks beautiful and I always know she will be there for me if I have any problems. Thanks Tara and crew…

Virginia Krikava

a week ago

We had a great experience with the roof doctor. Chris & Keith came out and gave us an estimate for a new roof. The roofers were out (7 of them) within a short time. They’re Hard workers. Within a day, we had a new roof. It has a 40 year warranty. When people drive up, they say: “Our Roof Color, POP’S”. It is really nice. We are very happy with The Roof Doctor. Thank you.

Nathan Meeks

2 weeks ago

Keith was very knowledgeable and helpful in the process. His team did a great job!

Niki Nelson

2 weeks ago

The Roof Doctor is the way to go. Ask for Keith. He’s honest, caring and a hard worker. You won’t be disappointed!

Josie

2 weeks ago

Chris and Keith came out to do my estimate and I appreciated their no nonsense approach and thoroughness inspecting my roof. price was absolutely reasonable and I’m glad I chose The Roof Doctor to do the job! The install only took one day. The crew was respectful of the property and the roof looks great! I would recommend them to anyone looking to get their roof replaced.