Loberg Roofing

Arnold

4 months ago

Austin Loberg started work my 600sq’ weather deck in January 2024. Was inspected by manufacturer IB on Jan. 30th and emailed to Loberg on Jan. 31. Waited over a week for the report. I called the manufacturer and Loberg lost the report in their email. Received the report on Feb. 9th from Zac @ Loberg. Inspection failed on 7 items, requiring two employees to do rework across a day. Reinspection was to occur on 3/14/24 & cancelled. And they demanded full payment prior to final inspection. Still waiting for the job to be finalized to install deck tiles and siding. The crew is hard working and competent as far as they are trained by the owners on installation specs. The management is more concerned about sales than quality & customer relations.

Bob Lakey

a year ago

These guys are consistently excellent. I highly recommend them!!

Jen Wilson

a year ago

I hired Loberg to fix the roof on a commercial building as well as my home. If I could give zero stars, I would. Every time I tried to contact the business, it took several weeks to receive a reply, while they were (supposed to be) actively working on fixing a leak. Weeks went by between attempts to repair the leak, and each time they had to come back to attempt the repair again, it was after I spent at least 2 weeks calling and leaving messages almost daily. They failed to fix it each time. My roof is still leaking. It often takes many tries to fully fix a leak, so this is understandable, but refusing to take my calls or call me back for weeks at a time between attempts is absolutely not understandable. I’ve been forced to just live with a bucket catching water in my bedroom for months because they keep ignoring me. Loberg has already been paid for the commercial repair, as they completed that portion of the job first, and as soon as they had our money, they reneged on the agreement to repair the house and refused to return our calls. When I finally tracked someone down after weeks of trying, I was told repeatedly that it was not his fault for failing to call me back over the past couple months since the other employees at the company did not deliver the dozens of messages I had left over the course of months. I very much regret going with this company. I’m only still trying to work with them because we have already given them tens of thousands of dollars and we are stuck. Update: While the main office seems a mess, the actual roofer we are working with, Scott, has been doing all he can to improve our experience. Upon learning everything we were dealing with, he made sure to give us his direct phone number to ensure we would no longer have to deal with the inability of the office to deliver dozens of messages. The terrible experience we had has to do with the office and the way the business is run, not Scott’s service or skill. We very much appreciate the way Scott is handling the job moving forward. However, this is no way to run a business. It is absolutely unacceptable to have such a major breakdown at the customer-facing level and expect the technician to shoulder the responsibility of running the business. Other employees at the company repeatedly put the blame on Scott, when it appears that the ball was dropped well before the issue ever even reached him. While we are happy to work with Scott specifically, I would never go through the hassle of dealing with Loberg as a company again.

Carrie Mapes

a year ago

Loberg Roofing installed a 40 year roof in 2010 (13 years ago) on our home. The roof is of extremely poor workmanship, was installed incorrectly, and it has numerous leaks. When their workman came to assess our leak, he informed me that our roof was actually not leaking and the drips were instead caused by condensation from inside the house. He insisted this was the case even though I told him it only drips when it rains. We have since had other roofers come out and very easily locate many leaks throughout our roof, directly caused by poor workmanship. Loberg roofing is not only unwilling to stand by their work, I felt they were also being very dishonest with me. We will ultimately require a new roof after only 13 years.

Edgar Ayala (Rabanito)

2 years ago

It is an efficient and distinguished company for its work, so let’s not leave behind its excellent workers, exemplary workers and very grateful. Loberg Roofing, number one quality in the state of Seattle Washington, Lynnwood and all the counties of Seattle Washington, I recommend the best roofing company. …

Merrie Miller

3 years ago

I am waiting for a response to a msg and call. Luv my roof had questions

Mason Kohut

3 years ago

Great company.

Scott Dyment

3 years ago

Awesome place wish I could work at this company

Mike Boreson

4 years ago

These folks service department was very quick with a response &a plan of action on a roof leak I had/awesome service with a very great price!

Dianah Boreson

4 years ago

This is a great company! with an office full of truly honest,and very polite folks,they cleaned the moss off of my roof for a great price,and with eco friendly product.i will refine use them in the near future again.