Overview:
H&S Roofing/Waterproofing LLC is a reputable roofing contractor located in Lake Stevens, WA. Specializing in various roofing services, the company is known for its quality workmanship and customer-focused approach.
Services Provided:
– Roof repair
– Roof replacement
– Roofing consultations
– Emergency roofing services
– Waterproofing
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Contact Information:
Phone: (425) 366-0064
Website: http://hsroofingwaterproofing.com/
Customer Reviews and Sentiment:
H&S Roofing/Waterproofing LLC has received positive feedback with an overall rating of 4.7 stars based on 12 reviews.
Positive sentiments highlight the company’s excellent work ethic, prompt service, and effective communication. Customers have praised their professionalism, attention to detail, and the quality of completed work.
Examples of positive reviews include:
“Great job, fair pricing, fast work, great communication.” – Michele Beito
“…job they all did was AMAZINGLY FANTASTIC… I have a BEAUTIFUL ROOF- ABSOLUTELY GORGEOUS!” – Katrina Newhall
“Fast, knowledgeable, clean, and now my house is dry!” – Lets Go Outside
The negative sentiment addressed issues of reliability, particularly concerning missed appointments and poor communication. One reviewer expressed frustration over repeated no-shows after a quote.
Examples of negative reviews include:
“The business came out…but never showed up nor did they call/ text back.” – Khushboo Shah
Review Summary:
Positive Sentiments: Excellent work ethic, fair pricing, fast and thorough service, professional and polite staff.
Negative Sentiments: Issues with reliability and communication regarding appointment scheduling.
Additional Ratings:
BirdEye: 4.7 stars based on 12 reviews, indicating a strong overall performance match with Google Reviews.
Better Business Bureau (BBB): The company has no complaints listed and is not accredited but has generally favorable customer feedback.
Total Lead Smart Rating: 8.4
Conclusion:
H&S Roofing/Waterproofing LLC stands out as a strong choice for roofing services in Lake Stevens, WA. While the majority of reviews commend their professionalism and quality of work, potential clients should keep in mind the noted communication issues that may affect scheduling. Overall, their commitment to customer satisfaction makes them a reliable option for roofing needs.
Member Since August 2024
Listing Id 492880