Overview:
Fortress Roofing is a roofing contractor located in Salt Lake City, UT. They specialize in providing high-quality roofing solutions, including repairs and installations, and are recognized for their professionalism and craftsmanship.
Services Provided:
– Roof installation
– Roof repair
– GAF Certified roofing solutions
– Roof assessment
– Cleanup and debris removal
Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (801) 205-6100
Website: https://www.fortressroofingutah.com/
Customer Reviews and Sentiment:
Fortress Roofing has received a mix of positive and negative reviews across various platforms:
Google Reviews: 4.7 stars based on 86 reviews.
Positive feedback emphasizes their quality workmanship, thorough cleanup, prompt service, and professional interactions.
Examples of positive reviews include:
– “We are so impressed with the great workmanship and results… These guys just do a first class job.” – Cory Olsen
– “Exceeded my expectations… The job went very smooth and timely.” – Bonnie Vaccaro
– “Fortress Roofing…did an exceptional job.” – Tom
Negative sentiments typically relate to customer service issues and unresponsiveness:
– “They never answer their phone and are unhelpful. Really bad customer care.” – Jacob Hauver
– “We reached out multiple times…our roof is still leaking and the damage is getting worse.” – Trek
Review Summary:
Positive Sentiments: High-quality workmanship, efficient service, professional staff, thorough cleanup, and fair pricing.
Negative Sentiments: Communication issues, unresponsive customer service, and unresolved warranty claims.
Additional Ratings:
Better Business Bureau (BBB): The company has a profile and a BBB rating of NR (No Rating), with no recorded complaints.
Total Lead Smart Rating: 7.5
Conclusion:
Fortress Roofing is regarded as a reputable choice for roofing services in Salt Lake City, UT, known for their quality work and professionalism. However, potential customers should be cautious of the reported customer service issues and ensure effective communication prior to engagement.
Member Since August 2024
Listing Id 513915