Overview:
MTM Roofing is a roofing contractor based in Lehi, Utah. The company offers a range of roofing services, focusing on installation and repair, though it has garnered mixed reviews from customers regarding service quality and accountability.
Services Provided:
– Roof installation
– Roof repair
– Siding installation
– Customer support (limited effectiveness noted)
Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends
Contact Information:
Phone: (435) 422-4167
Customer Reviews and Sentiment:
MTM Roofing has received a notable amount of feedback across various platforms:
Google Reviews: 4.4 stars based on 83 reviews.
Positive sentiments focus on the company’s quality of work and professionalism, while several negative remarks highlight issues with communication, reliability, and unfinished projects.
Examples of positive reviews include:
“These people are great to work with. They did a great job…” – George Conner
“The team was very professional and hard working.” – Kathy Orzel
Negative sentiments reveal widespread dissatisfaction:
“Don’t go with this company they owe me $57,000…” – Red Mile Roofing llc
“If I could give them no stars I would. They did a terrible job…” – James Curl
Review Summary:
Positive Sentiments: Quality workmanship, professional interactions.
Negative Sentiments: Poor communication, unfulfilled project commitments, issues with subcontractors, and unresolved complaints leading to investigations.
Additional Ratings:
BirdEye: 4.4 stars based on 83 reviews, corresponding with a high level of mixed customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of F. There have been multiple complaints related to financial accountability and incomplete work.
Total Lead Smart Rating: 3.5
Conclusion:
MTM Roofing in Lehi, UT, shows potential through its qualified workmanship and customer handling, but the extensive negative feedback regarding project management and communication raises significant concerns for prospective clients. Caution is advised before engaging their services, particularly in light of unresolved customer complaints and the BBB rating.
Member Since August 2024
Listing Id 494350