Mangold Roofing & Sheet Metal Inc in San Antonio, Texas 78247

Mangold Roofing & Sheet Metal Inc

3222 Thousand Oaks Dr, San Antonio, TX 78247

4.5 (12 reviews)

Overview:
Mangold Roofing & Sheet Metal Inc is a reputable roofing contractor located in San Antonio, Texas. The company specializes in a range of roofing services including repairs, installations, and replacements, particularly noted for their competence in handling metal roofing projects.

Services Provided:
– Roofing repairs
– Roof installation
– Roof replacement
– Customer service excellence

Hours of Operation:
Monday to Saturday, 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (210) 494-7615
Website: http://www.mangoldroofing.com/

Customer Reviews and Sentiment:
Mangold Roofing & Sheet Metal Inc has received a mix of reviews with an overall rating of 4.5 stars based on 12 reviews.

Positive feedback emphasizes the company’s professionalism, prompt service, and high-quality workmanship. Customers frequently mention their courteous staff and thorough clean-up after projects.

Examples of positive reviews include:
“Exceeded all our expectations! Their customer service was more than amazing!” – Mike Carter
“Josh and his crew did a fantastic job… totally cleaned up after the job was finished.” – Joe Golden
“The new roof looks better than the old one… great job.” – VO

On the other hand, a negative review pointed out significant delays in service and poor communication, which led to customer frustration.

A representative negative review states:
“Never a call back… my water damage gets worse and worse with each rain.” – Rebecca Hare

Review Summary:
Positive Sentiments: High-quality workmanship, professionalism, prompt service, thorough clean-up, and excellent customer service.
Negative Sentiments: Issues with scheduling delays and communication.

Additional Ratings:
BirdEye: 4.5 stars based on 12 reviews, confirming a general trend of customer satisfaction with some critical feedback on communication.
Better Business Bureau (BBB): The business has a profile and is not accredited, rating NR (No Rating).

Total Lead Smart Rating: 7.8

Conclusion:
Mangold Roofing & Sheet Metal Inc stands out as a solid choice for roofing services in San Antonio, TX. They are well-regarded for their professionalism and quality of work; however, potential clients should be mindful of the occasional issues related to scheduling and communication.

Member Since August 2024

Listing Id 514227

Contact Info

3222 Thousand Oaks Dr, San Antonio, TX 78247
(210) 494-7615
Lead Smart Rating :
7.8/10.0

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3222 Thousand Oaks Dr, San Antonio, TX 78247

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Reviews

Rene Bolaños

a year ago

Been there twice to deliver coils, they are very courteous and fast.

Rebecca Hare

2 years ago

Yes, mangold told me it would be 6-8 weeks before they could repair my roof leaks. called several times asking when i would be on their schedule. reply, “scheduler isn’t in. i’ll check with him.” never a call back. my water damage gets worse and worse with each rain. so, called again asking about getting on their schedule. reply, “like is said, we are short handed…blah blah blah”. i asked “should i find another company?”, ” well, yes blah blah blah sorry”. if your not in “need” of their service, enjoy your long wait.

Mike Carter

4 years ago

Mangold roofing exceeded all our expectations! After getting several bids we found their bid to be more than fair and their customer service from the first call until project completion was more than amazing! They met every timeline and followed up after the project was complete to make sure we were satisfied! I highly recommend them ! Glad to support a local business!

Joe Golden

5 years ago

Josh and his crew did a fantastic job, on time, attention to detail and yard was totally cleaned up after the job was finished. Highly recommend

7 years ago

Mangold just finished our hail damaged roof and they did an excellent job. Our metal roof had to be torn off and a new one installed to replace it. The new roof looks better than the old one as far as quality of installation and there isn’t one shread of debris left on our property. You wouldn’t even know roofers were here other than the shinny new roof the left us with. Additionally, the workers that did the job, were nice and very polite. Thanks Mangold, great job.