Legacy Roofing Pros in Round Rock, Texas 78681

Legacy Roofing Pros

2111 Sam Bass Rd Ste A500, Round Rock, TX 78681

4.7 (68 reviews)

Overview:
Legacy Roofing Pros is a dedicated roofing contractor located in Round Rock, Texas. They specialize in a range of roofing services, with a focus on providing quality repairs, installations, and customer support.

Services Provided:
Roof inspections, roof repairs, roof installations, leak repairs, customer consultation, and assistance with insurance claims.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (512) 456-3338
Website: https://legacyroofingpros.com/

Customer Reviews and Sentiment:

Legacy Roofing Pros has a commendable rating of 4.7 stars based on 68 reviews across various platforms.

Positive feedback emphasizes the professionalism, knowledge, and customer service of the staff. Customers appreciate the detailed communication and support throughout the roofing process.

Examples of positive reviews include:
“Matt was quick and efficient… highly recommend!” – David Brasier
“Mike Herrera at LFP… highly professional and excellent customer service!” – Joanna Herrera
“Darius @ Legacy Roofing Pros! He provided the best customer service!” – Heather S

However, some negative sentiments have emerged regarding aggressive marketing tactics and communication issues:
“I have zero trust in a company that uses text msg advertising.” – Micah Staggs
“Used the color of Shingles last minute… I was over charged.” – Jiwan Gupta

Review Summary:
Positive Sentiments: Professional staff, effective communication, excellent customer service, efficient service, and knowledge about roofing solutions.
Negative Sentiments: Concerns over aggressive marketing tactics, poor experiences with sales tactics, and communication misunderstandings.

Additional Ratings:
BirdEye: 4.7 stars based on 68 reviews, indicating overall satisfaction with some reported issues.
Better Business Bureau (BBB): The company has a profile with an NR (No Rating) status. There has been one complaint in the last three years.
Total Lead Smart Rating: 7.4/10

Conclusion:
Legacy Roofing Pros emerges as a reliable choice for roofing services in Round Rock, TX, characterized by a strong commitment to customer service and professionalism. While many customers have had positive experiences, potential clients should remain cautious of some reported issues with sales approaches and ensure clear communication before engaging their services.

Member Since August 2024

Listing Id 513225

Contact Info

2111 Sam Bass Rd Ste A500, Round Rock, TX 78681
(512) 456-3338
Lead Smart Rating :
7.4/10.0

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2111 Sam Bass Rd Ste A500, Round Rock, TX 78681

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Reviews

Micah Staggs

2 days ago

LPR may be a decent roofing company, but I have zero trust in a company that uses text msg advertising.

Randy Hurst

3 weeks ago

Tom is very professional and knowledgeable. Definitely top notch

gabe garcia

3 weeks ago

“Sales guy” sees an obvious sign on the door and above the door bell. ” No solicitation “.But still rings door bell. Smh. Won’t do business with people “company” who doesnt respect a simple sign.

Joshua Montoya

3 weeks ago

Great family work atmosphere! I love it!

David Brasier

3 weeks ago

Matt was quick and efficient. He confirmed that our small leak was due to an installation error. No hail or wind damage. He tarped it for us so we’re ready for a small repair from our roof installer.

Jason McFarland

3 weeks ago

Matt Koger came out to check my roof after some storms locally hit. He was super professional and informed me of a leak at one of my exhausts vents coming out of my bathroom. He patched it for me in about 10 mins, will be calling this company again for future roof work. Matt was awesome to work with, highly recommend!

Joanna Herrera

a month ago

We bought our home in 2018. Replacing the roof due to hail damage was the first big claim that we have had, and it was intimidating to think of doing it. Mike Herrera at LFP was there every step of the way, explaining what was going to happen, how it was going to happen, what we needed to do. He communicated constantly. Even after the roof was done when I had a question – he was still right there to help find answers. I would highly recommend Legacy Roofing Pros – highly professional and excellent customer service!

Jiwan Gupta

a month ago

I got contact from SCA monthly Magazine, met with gentleman explained the issue, showed the property .Beside the deductible, I was not supposed to pay any thing more . Fast talkers . Used the color of Shingles last minute, that they wanted to get rid off . I forgot the name of , First Gentleman , referred to another gentleman ( saying he is the owner of the company ) I was over charged . Except collecting money overpayment ( nothing else mattered ) I wouldn’t ever use them or refer to another person. If you must “ HAVE A WRITTEN SIGNED ESTIMATE “

Sharon Young

a month ago

Our experience with Legacy Roofing Pros and John Binkley was great! John was professional and explained everything perfectly for us to understand the process. Thanks John.

Heather S

a month ago

Darius @ Legacy Roofing Pros ! He provided the best customer service ! This was a first time experience for me and he went above and beyond explaining every detail very easy to talk to very knowledgeable making this experience an easy one thank you Darius for being an All-Star