Jackson Roofing in Plano-TX, Texas 75074

Jackson Roofing

1516 Municipal Ave, Plano, TX 75074

4.1 (14 reviews)

Overview:
Jackson Roofing is a roofing contractor based in Plano, TX, located at 1516 Municipal Ave. The company specializes in various roofing services, including repairs and installations, predominantly focusing on residential properties.

Services Provided:
– Roof repairs
– Roof installations
– Gutter repairs
– Hail damage restoration

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (469) 323-4626
Website: http://www.jacksonroofingco.com/

Customer Reviews and Sentiment:
Jackson Roofing has a varied reception, with a rating of 4.1 stars based on 14 reviews.

Positive feedback highlights the company’s promptness, professionalism, and quality of work. Customers have appreciated the thoroughness of the service and the team’s attention to detail.

Examples of positive reviews include:
“Quick, professional service.” – Kenneth Weed
“Excellent quality, worked quickly, exceptional clean-up, and solved historic leak at chimney.” – Ray F
“Chris has replaced two roofs for me. Outstanding guy and of great character.” – Jody Lyles

However, there are notable complaints, including issues with communication and dissatisfaction with cleanup after jobs.

Examples of negative reviews include:
“I wanted to help, but their contractor did not pay us what belonged to the house.” – Patty Loarca
“Rude, left trash, branches & shrubs in front lawn.” – Robin Christopher

Review Summary:
Positive Sentiments: Professionalism, quick service, quality workmanship, thorough clean-up, and courteous staff.
Negative Sentiments: Communication issues, dissatisfaction with cleanup, and payment disputes.

Additional Ratings:
BirdEye: 4.1 stars based on 14 reviews, with a consistent pattern of customer satisfaction coupled with some grievances.
Total Lead Smart Rating: 6.7

Conclusion:
Jackson Roofing appears to be a solid choice for roofing services in Plano, TX, especially noted for their professionalism and efficiency. However, potential customers should be mindful of the mix of positive and negative reviews, particularly the issues related to communication and cleanup.

Member Since August 2024

Listing Id 509093

Contact Info

1516 Municipal Ave, Plano, TX 75074
(469) 323-4626
Lead Smart Rating :
6.7/10.0

Get A Quote Claim

Listing location

1516 Municipal Ave, Plano, TX 75074

Get Direction

Reviews

Patty Loarca

3 weeks ago

I and our group built a house on Monday 06/17/2024 to the Jackson roofing company and their contractor did not pay us what belonged to the house. His name is Javier Mauricio and he is from 40 squares in pich 15 he paid 12 and he only gave us 1800 for everything and we were left owing another house that we built on Wednesday 06/19/2024 how can you help me because his contractor does not want to pay me

kenneth weed

a year ago

Quick, professional service.

Ray F

4 years ago

Did my roof and gutter repairs after very large hail damage in 2012. Roof still looks great 7 years later! Excellent quality, worked quickly, exceptional clean-up, and solved historic leak at chimney. I highly recommend! They were highly recommended to me by others.

Ali Shariat

5 years ago

That didn’t answer the phone.

Greg Stuver

5 years ago

Very professional. Chris is very professional and backs their work 100%.

Robin Christopher

5 years ago

Rude, left trash, branches & shrubs in front lawn. Said they’d pick it up, never came back.

Tyler Mask

5 years ago

One of the biggest things that stood out to us is that he never just stopped by to grab a check. He was seriously vested in the project and took the time to answer all our questions, no matter how far along the work was. Beyond his knowledge and character, the quality of his team’s work backed up what he said he could do. We will absolutely work with Chris again. Although we seriously hope we don’t get hit by hail like this again.

Silvano Salvatici

6 years ago

Chris was great to work with. His team did a GREAT job. They were quick, efficient and very clean. I would highly recommend Jackson Roofing!!

jody lyles

6 years ago

Chris has replaced two roofs for me. He and his team have done an outstanding job! He coordinated the roof replacement along with other repairs both times. Outstanding guy and of great character.

Mark Compton

7 years ago

Chris and his team recently replaced our hail damaged roof. They were fast, clean, and courteous. I’m extremely happy with our new roof and can’t recommend highly enough.