Metal Depot Inc.

Overview:
Metal Depot Inc. is a roofing contractor located in West Orange, Texas. The company primarily provides a range of roofing materials and services, catering to both professional contractors and DIY enthusiasts.

Services Provided:
– Roofing materials and supplies
– Kit buildings
– Customer service and consultations

Hours of Operation:
Monday to Friday 8 AM to 5 PM
Closed on weekends

Contact Information:
Phone: (409) 886-1636
Website: http://metaldepotinc.com/

Customer Reviews and Sentiment:
Metal Depot Inc. has received a variety of reviews, with an overall rating of 4.0 stars based on 39 reviews.

Positive feedback highlights the store’s helpful staff, extensive inventory, and professionalism. Customers have appreciated the quality of materials and the assistance provided by employees.

Examples of positive reviews include:
“Good place for materials and kit buildings.” – Thomas Pepper
“Very Helpful” – Dowden Home
“Easy to work with and very professional. Will do business with them again.” – Eva Jo Scott

Negative feedback includes concerns regarding employee treatment, service quality, and pricing issues. Some customers have reported a lack of professionalism and dissatisfaction with services.

Examples of negative reviews include:
“Terrible service, just rude people…” – Miguel Zambrano
“DO NOT GET A JOB HERE!!! Poor pay!!! Poor management!!” – Cheyanne Foster

Review Summary:
Positive Sentiments: Helpful staff, good inventory, professional service, quality materials.
Negative Sentiments: Poor employee treatment, inconsistent service quality, high pricing.

Additional Ratings:
BirdEye: 4.0 stars based on 39 reviews, indicating a balanced view of customer satisfaction with a mix of positive and negative experiences.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been a few complaints regarding service quality over the years.
Total Lead Smart Rating: 6.4

Conclusion:
Metal Depot Inc. stands out as a reliable source for roofing materials in West Orange, TX, noted for its knowledgeable staff and extensive inventory. However, potential customers should consider the mixed reviews regarding service quality and employee treatment before proceeding with their purchases.