Best Roofing El Paso

Overview:
Best Roofing El Paso is a roofing contractor based in El Paso, Texas, specializing in a range of roofing services. Despite a mix of reviews, the company has garnered attention for its service offerings within the community.

Services Provided:
– Roofing repair
– Complete roof replacement
– Roofing maintenance
– Customer service assistance

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (915) 238-0440

Customer Reviews and Sentiment:
Best Roofing El Paso has received varied feedback across online platforms:

Google Reviews: 3.7 stars based on 9 reviews.

Positive sentiments focus on the professionalism and quality of workmanship demonstrated by the team. Customers have praised the customer service and efficiency of the work executed.

Examples of positive reviews include:
“The entire team was amazing, professional… The final outcome was top notch and we have no complaints at all.” – Aubrey Nghiem
“Fantastic customer service and excellent workmanship…” – Jack Hanks

However, there is significant negative feedback regarding customer experiences, particularly around communication and issues with service delivery.

Examples of negative reviews include:
“SCAMMERS!!! If there was a lower star rating I would give it to them.” – Cesar Gonzales
“Very slow to do the work. Communication is a joke!” – Joshua Neufeld

Review Summary:
Positive Sentiments: Professional conduct, excellent workmanship, thorough job completion, good customer service.
Negative Sentiments: Poor communication, slow service, unresolved complaints, and allegations of untrustworthiness.

Additional Ratings:
Total Lead Smart Rating: 5.0

This rating reflects a mix of positive experiences alongside serious concerns regarding trust and communication, which are crucial in the roofing business.

Conclusion:
Best Roofing El Paso presents a mixed bag for potential customers seeking roofing services in El Paso, TX. While there are noteworthy positive remarks concerning their quality of work and professionalism, the numerous complaints regarding communication and service delays warrant caution. Prospective clients should weigh these factors carefully before making their decision.