Home Quality Solutions Roofing

Overview:
Home Quality Solutions Roofing is a reputable roofing contractor based in Dallas, Texas. They are known for their high-quality roofing services, assisting customers with both roofing installations and insurance claims.

Services Provided:
– Roofing installation and repair
– Siding installation
– Sheetrock damage repairs
– Insurance claim assistance

Hours of Operation:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (214) 666-6150
Website: https://homequalitysolutions.com/

Customer Reviews and Sentiment:
Home Quality Solutions Roofing has received a mix of reviews but maintains a high overall rating:
Google Reviews: 4.9 stars based on 110 reviews.

Positive feedback emphasizes the company’s excellent service, quality workmanship, and efficiency. Customers particularly appreciate the help with insurance claims and the professionalism of the staff.

Examples of positive reviews include:
“Excellent service I highly recommend them” – Pablo Garcia
“They helped me with my roof and I am honestly very happy with the work.” – Alma Sanchez
“With almost no cost to me and a better job done than the last company” – Adam Florez

However, there is a significant negative review that raises concerns about the company’s practices:
“DO NOT USE THESE GUYS!! Please be careful.. All these guys want is to do the least amount of work and take all the insurance money.” – Dee Chhabra

Review Summary:
Positive Sentiments: Excellent service, quality workmanship, helpful staff, thorough insurance assistance.
Negative Sentiments: Concerns over aggressive business practices and a negative experience with customer service.

Additional Ratings:
BirdEye: 4.9 stars based on 110 reviews, showing strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There has been one complaint in the last three years.
Total Lead Smart Rating: 7.5

Conclusion:
Home Quality Solutions Roofing is considered a strong option for roofing services in Dallas, TX, with numerous positive reviews highlighting professionalism and quality work. However, potential customers should be mindful of the serious negative feedback regarding customer service practices, as it may affect their decision.