Texas Cool Roofing & Waterproofing in Austin-TX, Texas 78758

Texas Cool Roofing & Waterproofing

2209 Donley Dr, Austin, TX 78758

4.8 (22 reviews)

Overview:
Texas Cool Roofing & Waterproofing, located in Austin, TX, is a highly-rated roofing contractor specializing in roof installation, repair, and maintenance. With a strong commitment to professionalism and customer satisfaction, the company has built a solid reputation for delivering high-quality roofing services.

Services Provided:
– Roof installation
– Roof repair
– Metal roof repair
– Roof maintenance
– Skylight repair

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (512) 617-7335
Website: https://www.texascoolroofing.com/

Customer Reviews and Sentiment:
Texas Cool Roofing & Waterproofing has received overwhelmingly positive feedback, boasting a 4.8-star rating based on 22 reviews.

Positive sentiments emphasize the company’s professionalism, responsiveness, efficiency, and exceptional customer service. Customers frequently highlight the thoroughness of the work and the friendly demeanor of the staff.

Examples of positive reviews include:
“Texas Cool Roofing was very professional and on point with their follow through…” – Elvie Hoffman
“First class company with First Class Service.” – Scott Schafer
“Excellent service. They were very responsive to our calls…” – Gene Cummins

Although there are no significantly negative reviews, one customer rated them 4 stars, mentioning that while they were professional and responsive, there’s room for improvement.

Review Summary:
Positive Sentiments: High-quality workmanship, prompt service, professional and friendly staff, good communication, and thorough clean-up.
Negative Sentiments: Minor issues with room for improvement in certain aspects of service.

Additional Ratings:
BirdEye: 4.8 stars based on 22 reviews, reflecting high customer satisfaction.
Total Lead Smart Rating: 9.0

Conclusion:
Texas Cool Roofing & Waterproofing is a reputable choice for roofing services in Austin, TX. Known for their professionalism, quality workmanship, and excellent customer service, they have earned high praise from their clients. Prospective customers can feel confident in choosing Texas Cool Roofing for their roofing needs.

Member Since August 2024

Listing Id 464558

Contact Info

2209 Donley Dr, Austin, TX 78758
(512) 617-7335
Lead Smart Rating :
9.0/10.0

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Listing location

2209 Donley Dr, Austin, TX 78758

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Reviews

Elvie Hoffman

3 weeks ago

Texas Cool Roofing was very professional and on point with their follow through, and our new roof installation went without a hitch. The clean up was precise with zero tear off materials left behind. Nancy, Denny and the team was detailed oriented and kept us updated on a day to day including the replacement of our screens. I would highly recommend this company to anyone needing a skilled roofing company !!!

Adrian Campos

2 years ago

It was a pleasure working with Matt who helped us with our metal roof repair. The job was scheduled without any delay. The office is very friendly and very helpful. Thank you, Nancy , for your promp responses. We are grateful to have Matt’s team to continue our annual roof maintenance. Thank you both!

Ghen “ghenish” Ish

2 years ago

I highly recommend this company. They were friendly, arrived on time and fixed my roof in no time at all.

Peter Byers

2 years ago

Texas Cool Roofing was very professional, very responsive, and knew what needed to be repaired and we will continue to use them in the future🇺🇸

Scott Schafer

2 years ago

First class company with First Class Service. Cody is the best In the business and Stormy in the office was amazing.

Gene Cummins

2 years ago

Excellent service. They were very responsive to our calls and repairing our roof promptly. I would highly recommend Texas Cool Roofing for any commercial job.

Nancy

2 years ago

I highly recommend Texas cool and roofing. I had Cody come and do an inspection. I was amazed at all the damage that was done by the hailstorm. The ladies in the office, Nancy and Stormie were in constant contact with our insurance and made this process less painful. The crew that came out were amazing, on time,professional and very hardworking. Matthew was also fantastic, he came by making sure all work was done properly and to answer questions .Thank you Texas CoolRoofing,you have a very satisfied customer.

Maria L

2 years ago

Texas Cool Roofing is amazing, professional, high-quality and trustworthy. We used them to fix our roof and skylights. They fixed everything, were very prompt, ,professional and pleasant. I would definitely recommend them and will use them again in the future. A very honest company and that says everything. I have used Texas Cool roofing twice and both times the work and professionalism was amazing! Highly recommend.

Cindy Fennell

3 years ago

Very professional showed up and finished the job looks fantastic I would recommend this company nice people

dnvrsdad1

3 years ago

Today I met with Denny Satterfield. What a breath of fresh air this guy is. He listened to my nightmare story of our roof replacement 3 years ago. He got on the roof and calked some areas he found. I insisted I owed him something, but he said he did not feel right paying for what he did. I mean…..WOW! Talk about CUSTOMER SERVICE! He was gracious enough to take a cold water from me when I offered it to him. Texas Cool Roofing has earned our business from here onward. Next roof replacement, this is the superb stellar company we will go with. No questions asked with the call and impression they mad on me today. Highly recommend this company to anyone and everyone! They know what good customer service is and how to treat people. THANK YOU DENNY! Was a pleasure meeting you. What a great, genuine, honest man.