5 Star Roofing & Restoration

Overview:
5 Star Roofing & Restoration is a roofing contractor based in Franklin, TN. They specialize in various roofing services aimed at enhancing the durability and aesthetics of residential and commercial properties.

Services Provided:
– Roof repair
– Roof replacement
– Roof installation
– Storm damage restoration

Hours of Operation:
Monday to Saturday 8 AM to 6 PM

Contact Information:
Phone: (615) 619-1807
Website: http://5starroofer.com/

Customer Reviews and Sentiment:
5 Star Roofing & Restoration has received a range of reviews across different platforms, highlighting various aspects of their service:

Positive feedback emphasizes the company’s exceptional quality of work, prompt service, and professionalism.

Examples of positive reviews include:
“Outstanding service and professionalism!” – Emily Johnson
“They fixed my roof quickly and efficiently.” – Mark Thompson
“Highly recommended for any roofing needs.” – Sarah Davis

On the negative side, some customers mentioned issues such as communication delays and a lack of follow-up after job completion.

Example of a negative review:
“I felt left in the dark after the job was done.” – Lucy Martinez

Review Summary:
Positive Sentiments: Exceptional quality, efficient service, professional demeanor, high recommendation from customers.
Negative Sentiments: Communication issues, lack of follow-up.

Additional Ratings:
Google Reviews: 4.2 stars based on 15 reviews, indicating a generally favorable sentiment among clients despite some reported issues.
BirdEye: 4.2 stars based on 15 reviews, echoing a similar level of customer satisfaction.

Total Lead Smart Rating: 7.5

Conclusion:
5 Star Roofing & Restoration is a solid choice for roofing services in Franklin, TN, recognized for their quality work and responsive service. However, potential clients should consider the feedback regarding communication issues before making a decision.