Summit Roofing and Restoration, Inc. in Dyersburg, Tennessee 38024

Summit Roofing and Restoration, Inc.

2335 TN-3, Dyersburg, TN 38024

4.8 (41 reviews)

Overview:
Summit Roofing and Restoration, Inc. is a roofing contractor located in Dyersburg, TN. The company specializes in roofing services, including roof replacement and repairs, and is known for its professional and customer-oriented approach.

Services Provided:
– Roof replacement
– Roof repair
– Installation of new shingles
– Customer consultation and follow-up

Hours of Operation:
Monday to Saturday: 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (731) 443-2253
Website: https://www.summitroofingandrestoration.com/

Customer Reviews and Sentiment:
Summit Roofing and Restoration, Inc. has a strong rating of 4.8 stars based on 41 reviews across various platforms.

Positive sentiments emphasize the professionalism, quality of workmanship, and excellent customer service provided by the staff. Examples of positive reviews include:
“Summit roofing has been an excellent company to work with… love my new roof!” – Sherry Clark
“Wonderful company. They are personable with their customers and so easy to deal with.” – Ashley Lents
“Very High quality work… I would highly recommend them for a new roof or a repair.” – lou dadamo

However, there is one negative review, which highlights a significant issue with communication and follow-up:
“I scheduled a consultation… it’s been over a month since the consultation and we still haven’t received an estimate.” – Jennifer Laraia

Review Summary:
Positive Sentiments: High-quality workmanship, professionalism, responsive customer service, and personable staff.
Negative Sentiments: Concerns regarding communication delays and unresolved follow-up issues.

Additional Ratings:
BirdEye: 4.8 stars based on 41 reviews, indicating consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited; currently holds a rating of NR (No Rating). There has been one complaint in the last three years relating to communication and follow-up issues.

Total Lead Smart Rating: 8.5

Conclusion:
Summit Roofing and Restoration, Inc. stands out as a reliable choice for roofing services in Dyersburg, TN, recognized for its high-quality workmanship and exceptional customer service. Potential customers should consider the overall positive feedback but remain cautious regarding the noted communication issues before making a decision.

Member Since August 2024

Listing Id 478215

Contact Info

2335 TN-3, Dyersburg, TN 38024
(731) 443-2253
Lead Smart Rating :
8.5/10.0

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Listing location

2335 TN-3, Dyersburg, TN 38024

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Reviews

Sherry Clark

2 days ago

Summit roofing has been an excellent company to work with. Eric and Dustin and all the crew were very professional and wonderful to work with love my new roof!

Ashley Lents

2 weeks ago

Summit Roofing and Restoration is a wonderful company. They are personable with their customers and so easy to deal with. Call Summit Roofing and Restoration for all your roofing needs. 5 ⭐️

lou dadamo

2 weeks ago

Summit roofing repaired and installed new shingles after I was hit with an E3F tornado. Very High quality work. Justin Milburn did a first class repair. I would highly recommend them for a new roof or a repair. They also installed a new roof on my neighbors house and a beautiful job.

Tina Jetton

2 weeks ago

Summit Roofing & Restoration did a great job replacing my roof. David Williams was helpful and he explained the process. He stayed in touch during the process, also I could call if I had any questions. Great personality.

Leigh D

2 weeks ago

Summit Roofing and Restoration recently replaced our roof, properly flashed our chimneys, and corrected numerous things that were “creatively” done the last time our home was updated umpteen years ago. Eric Cook, Dustin Milburn, and their team were amazing to work with and were available to answer any and all questions along the way and followed up to make sure we were happy with the finished project. I would 1000% recommend Summit and Eric and Dustin to anyone needing roofing services! Throughout the entire process it never felt like we were being sold to, Eric and Dustin were very knowledgeable and personable.

Weltonette Smith

3 weeks ago

Wonderful customer! I was sold on the David Williams alone was great! I knew that we needed a repair and he was honest and gentle spirited we had to go with the service! Thank you guys so much for making my house a home!

Cornelius CLARK

4 weeks ago

Summit Roofing & Restoration was amazing to deal with! Chase was great to deal with he stayed in contact with me every step of the way and even came out to check on me during the build process! Dustin done a great job overseeing the project. I would recommend Summit Roofing & Restoration to everyone that needs a roof!

Jocelyn Bobadilla

a month ago

It was great working with Summit Roofing, they made this project go smoothly and with a great time manner! Chase stayed in touch every step of the way and made this possible. Amazing Company!

Anthony M

a month ago

This is one company that others should pattern when it comes to customer service. I dealt with David W. and he went above and beyond to make sure my roofing needs were met. His attention to my house made me feel like he was working on his own home. With Summit Roofing and Restoration, I truly felt like I mattered and not that I was just another job. Well done!

Jennifer Laraia

a month ago

I scheduled a consultation and the company came very quickly to look at my parent’s roof. It’s been over a month since the consultation and we still haven’t received an estimate. No call, no communication either. A simple email to tell me they weren’t interested in this project would have been sufficient. Don’t waste your time and call a more professional company.