Premiere Roofing Services in Cleveland-TN, Tennessee 37312

Premiere Roofing Services

1615 Lenox Dr NW, Cleveland, TN 37312

4.7 (76 reviews)

Overview:
Premiere Roofing Services is a roofing contractor located in Cleveland, Tennessee. The company specializes in providing high-quality roofing services including installations, repairs, and maintenance.

Services Provided:
– Roof installation
– Roof repair
– Siding repair
– Complete clean-up

Hours of Operation:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (423) 457-3239
Website: http://premiereroofingservices.com

Customer Reviews and Sentiment:
Premiere Roofing Services holds a positive reputation with a 4.7-star rating based on 76 reviews across various platforms.

Positive feedback highlights the company’s commitment to timely service, professionalism, thorough work, and effective communication.

Examples of positive reviews include:
“Thrilled with the service from start to finish.” – Jennifer Young
“Amazing Company and service! Highly recommend!” – Tammy Smith
“Fantastic group of people! … take care of all your roofing needs at the highest level.” – Braydon Clark

Negative sentiments surfaced in some reviews related to missed appointments and poor communication.

Examples of negative reviews include:
“Called and made an appointment… no one showed up.” – Kirsten Gonzalez
“They wouldn’t return my calls or honor their contract.” – Patrick Riehl

Review Summary:
Positive Sentiments: Timely service, high-quality work, professionalism, thoroughness, and effective communication.
Negative Sentiments: Missed appointments and unresponsive communication.

Additional Ratings:
BirdEye: 4.7 stars based on 76 reviews, reflecting consistent customer satisfaction.
Better Business Bureau (BBB): Profile exists but is not accredited; no ratings available.
Total Lead Smart Rating: 8.5

Conclusion:
Premiere Roofing Services is a highly regarded choice for roofing needs in Cleveland, TN, noted for their quality service and professionalism. However, potential customers should consider the occasional issues with communication and missed appointments before making their decision.

Member Since August 2024

Listing Id 473074

Contact Info

1615 Lenox Dr NW, Cleveland, TN 37312
(423) 457-3239
Lead Smart Rating :
8.5/10.0

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1615 Lenox Dr NW, Cleveland, TN 37312

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Reviews

Danielle Welsh

3 hours ago

Thank you, Scott, for coming back out and making this right. I appreciate you keeping your word and completing it as promised.

Jennifer Young

5 days ago

Thrilled with the service from start to finish. Thank You, Premiere Roofing Services!

Tammy Smith

5 days ago

Amazing Company and service! Highly recommend!

Elisa Lawson

5 days ago

Very nice people and great work!!!

Kirsten Gonzalez

a week ago

Called and made an appointment for a siding repair job. On the day of the appointment, no one showed up. When I called and texted to follow up about the missed appointment, no one responded or returned my calls. Really unfortunate when I took time off to be at my house during our scheduled appointment time for no one to show up. Definitely DO NOT recommend.

Patrick Riehl

a month ago

Signed contract. They wouldn’t return my calls or honor their contract.

Braydon Clark

3 months ago

Fantastic group of people! The Amburgy family are great people and will take care of all your roofing needs at the highest level. I would recommend them to everyone looking for a quality and affordable roofing service!

chris bivens

8 months ago

Our experience with this awesome Team was fantastic. A tree fell on our house. We called 6 roofing co.panies for quotes. The fastest to reply was Premier, the only detailed quote was Premier. The only promised set of completion dates was Premier. All work was done quickly, quietly and on time and cleaned up completely. We can’t even tell there was a repair except that our gutters are now perfect! Use these guys or regret your choices.

Pam P

8 months ago

Michael with Premier Roofing did an excellent job replacing my roof. He is most professional, on time and very thorough. He made himself available to address and take care of any concerns that I had.

George Coffey

9 months ago

The roof had fascia and soffit damage. Mike and his crews made sure all the rot was removed and everything was replaced fresh and clean. I’m elated. No worries hiring Premiere Roofing. George Coffey Jr… Cleveland TN