North American Roofers Inc

Overview:
North American Roofers Inc is a roofing contractor located in Philadelphia, PA. The company specializes in roofing services, including repairs and installations, tailored to both residential and commercial properties.

Services Provided:
Roof repair, roof installation, leak repair, roof inspection, gutter services, emergency roofing services, professional cleaning after work completion.

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (215) 228-4436
Website: https://www.northamericanroofers.com/

Customer Reviews and Sentiment:
North American Roofers Inc has received mixed reviews across various platforms:

Google Reviews: 3.4 stars based on 22 reviews.

Positive feedback highlights the speed of service, professionalism, and the quality of work. Customers appreciated the responsiveness and communication from some staff members.

Examples of positive reviews include:
“Calil and his team help me fix the roof leak… for a great price and got it done faster than expected.” – Marco Williams
“This company should have a 5 star rating. They repaired both of my roofs in just a few hours.” – Marie Goddess
“Super easy to communicate with. Awesome family business with excellent customer service.” – jesse batt

Negative sentiments are associated with poor communication, missed appointments, and dissatisfaction with the quality of repairs.

Examples of negative reviews include:
“Dealing with this company was the worst experience I’ve ever had…” – Marcia Williams
“They came to fix my roof, and I have been having more leaks from them fixing it than I had before.” – Cheissa Robinson-Jones

Review Summary:
Positive Sentiments: Fast service, quality repairs, good communication from some staff, excellent customer service.
Negative Sentiments: Poor communication, missed appointments, unresolved issues with repairs, lack of cleanup after work completion.

Additional Ratings:
BirdEye: 3.4 stars based on 22 reviews, showcasing a trend of mixed customer satisfaction.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints in the last three years regarding communication and service issues.

Total Lead Smart Rating: 5.5/10

Conclusion:
North American Roofers Inc presents itself as a viable option for roofing services in Philadelphia, PA, noted for its quick service and quality work from certain team members. However, potential customers should approach with caution due to the mixed reviews highlighting communication issues and customer dissatisfaction.