Master’s Home Solutions

Overview:
Master’s Home Solutions is a roofing contractor located in Bethlehem, PA, specializing in a variety of home improvement services, including roofing, bathroom installations, windows, siding, doors, and solar solutions.

Services Provided:
– Roofing
– Bathroom installation (walk-in showers)
– Window installation
– Siding
– Doors
– Solar solutions

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (610) 264-3333
Website: https://mastershomesolutions.com/northampton-county/?utm_source=origanic&utm_medium=GMB&utm_campaign=local&utm_id=bethlehem&utm_term=roofing-bathrooom-baths-showers-walkin-tubs-windows-siding-doors-solar

Customer Reviews and Sentiment:
Master’s Home Solutions has received a mix of reviews across various platforms:

Google Reviews: 4.7 stars based on 30 reviews.

Positive feedback emphasizes the company’s professionalism, quality of work, and responsive customer service. Customers have applauded the thoroughness of the installation teams and the overall satisfaction with their projects.

Examples of positive reviews include:
“Best roofing company around!” – Kristin Leigh
“Fantastic company!” – Vivian Mannino
“Top notch products with top notch service.” – Dawn Harris

However, some customers reported serious issues, such as poor communication and disrespectful service during interactions.

Examples of negative reviews include:
“The worst company with the worst service.” – Davina Johnson
“Ghosted, call never returned about roof replacement.” – Shawn M

Review Summary:
Positive Sentiments: Professionalism, high-quality work, timely service, thorough clean-up, and helpful staff.
Negative Sentiments: Issues with communication and customer service, including one report of disrespectful treatment.

Additional Ratings:
BirdEye: 4.7 stars based on 30 reviews, indicating a high level of customer satisfaction.
Better Business Bureau (BBB): The business is not accredited and currently has a rating of NR (No Rating). There have been a few complaints regarding service but no unresolved issues reported recently.
Total Lead Smart Rating: 7.5

Conclusion:
Master’s Home Solutions presents itself as a strong contender for home improvement services in Bethlehem, PA, particularly praised for its quality and professionalism. However, potential customers should exercise caution due to the mixed reviews regarding communication and service issues that have been reported.