USA Roofing Co. in Enid, Oklahoma 73703

USA Roofing Co.

2504 W Owen K Garriott Rd #171, Enid, OK 73703

4.9 (116 reviews)

Overview:
USA Roofing Co. is a roofing contractor located in Enid, OK. The company specializes in roof replacement and provides services related to roofing installations, emphasizing efficient and professional work.

Services Provided:
– Roofing installation
– Roof replacement
– Competitive pricing
– Quick response

Hours of Operation:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (580) 242-8996

Customer Reviews and Sentiment:
USA Roofing Co. has received a mix of reviews, currently boasting a rating of 4.9 stars based on 116 reviews.

Positive feedback emphasizes the company’s professionalism, quick completion of work, and quality results. Customers often highlight their responsiveness and competitive pricing.

Examples of positive reviews include:
“Let me sum it up. They are the best.” – Tony Taylor
“Quick response competitive pricing and very helpful sales rep.” – chase key
“Anthony and his crew were amazing to work with and very responsive.” – Weston Whitsitt

However, several complaints note poor follow-up communication and issues with warranty claims, resulting in dissatisfaction among some customers.

Examples of negative reviews include:
“Never received a call back after speaking with the secretary.” – James Hyatt
“They won’t come out and fix it because they ‘don’t do repairs’.” – Jennifer Aebi

Review Summary:
Positive Sentiments: Quick and professional service, great quality of work, and courteous staff.
Negative Sentiments: Poor communication, unresolved repair issues, and lack of warranty support.

Additional Ratings:
BirdEye: 4.9 stars based on 116 reviews, indicating a strong customer satisfaction despite complaints.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints made, mainly regarding customer service and warranty issues.
Total Lead Smart Rating: 6.7

Conclusion:
USA Roofing Co. is highly regarded for its roofing installations in Enid, OK, praised for its quality service and professionalism. However, potential customers should be cautious due to the mixed feedback concerning communication and warranty repairs before proceeding with their services.

Member Since August 2024

Listing Id 479689

Contact Info

2504 W Owen K Garriott Rd #171, Enid, OK 73703
(580) 242-8996
Lead Smart Rating :
6.7/10.0

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Listing location

2504 W Owen K Garriott Rd #171, Enid, OK 73703

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Reviews

Kimberly Smith

3 days ago

I highly recommend USA roofing company. We called and they got right to us. Our roof was awful and needed replaced I n spots . They completed all this in one day and their workers are very polite and dedicated. We ended up giving them drinks bc they NEVER came down. The office staff is very helpful and prompt with responding as well. Our roof looks amazing and the service was amazing. 5 stars highly recommend Update so last yr my roof started leaking in the laundry room I called they sent a young man out and when he called to let them know that it was fault of the roofers they told him just to fix it the cheapest and fastest way and get out of there, his kid also stated that he wouldn’t claim this job and they should be ashamed of it fast forward to last week and my whole ceiling to my laundry room fell down and guess who won’t return my calls….. looks like news 4 and better business bureau will be hearing from us this week

James Hyatt

10 months ago

Never received a call back after speaking with the secretary and requesting service

Jennifer Aebi

a year ago

They replaced our roof a couple years ago and now that I’m having problems with it they won’t come out and fix it because they “don’t do repairs”. If you want someone to back up their work go with another company.

Stormy Rogers

a year ago

Called 3 times to get roofing estimate. All 3 times I was told that estimate would be emailed to me within 24 hrs and a company rep would get in touch. Didn’t happen. The last phone call was supposedly expedited as urgent. Well that was 4 days ago. If they can’t even follow-up on an estimate I cringe to see the actual work timeline quality of work.

Tony Taylor

2 years ago

Let me sum it up. They are the best.

Arleen Gegenheimer

2 years ago

They showed up on time on a friday morning.They were done by 3 pm.Looks very nice.I went with them originally because of their 5 star rating.Their crew does not mess around.They get the job done.I love the charcoal color too.

chase key

2 years ago

Quick response competitive pricing and very helpful sales rep. Roof looks great also.

Weston Whitsitt

2 years ago

Anthony and his crew were amazing to work with and very responsive. They had my entire roof done in a day and cleaned up very well. My new roof looks incredible!

War Inc.

3 years ago

Awesome experience with USA Roofing Co. They were professional, and quick in getting TWO roofs done for me. Took only a few hours it seemed. With professional service & good customer care, I cannot recommend them enough. 10/10. Will use them again, soon for the next properties I am sure. Thanks again!

Evelyn Allen

3 years ago

Called this morning for a big leak in the attic, was told they only do roof replacements. Wouldn’t come out and look at the roof per operator.